Customer Service Employee Relations
Resume:
GENESIS MARTINEZ
*****************@*******.***
OBJECTIVE
My goal is to be able to apply my skills and interest towards a company’s growth. I would love to be
a great asset to a company, and I’m capable to
grow and adapt as needed.
EXPERTISE
A few of my abilities involve being bilingual, an
effective problem solver, having outstanding
customer service, management, and leadership
skills.
EXPERIENCE
SUPERVISOR- FREDDY’S FROZEN CUSTARD &
STEAKBURGERS
2013-2015
As a supervisor my requirements were to lead coworkers in a positive direction towards the company’s growth. I managed and ensured effective employee relations as well as established effective communication methods. SOUPER SALAD – CASHIER/ WAITRESS
2015-2016
I was responsible for taking customer orders and assuring customer satisfaction. Recommended daily specials and discounts to up-sell limited- time products. Successfully solved customer conflicts and problems when mistakes were made. Processed payments and handled the cash/credit transactions.
SENIOR SCHEDULE COORDINATOR- DESIGNCO
2017-Current
I grew with the company for 5 years coordinating the daily jobs of over 50 installers, inspectors, and estimators. I applied my knowledge in various computer softwares, translated various meetings, created spreadsheets, and managed other schedule coordinators.
EDUCATION
MIDWAY HIGH SCHOOL GRADUATE-2016’
I graduated Midway with a 3.5 GPA, within my four years I participated in blood drives, volunteered in school events, and tutored classmates. I was also in the Spanish Club, Business Professionals of America Association, and FFA. MCLENNAN COMMUNITY COLLEGE- 2018’
I graduated MCC with a Business Accounting Degree with a 3.4 GPA. I took economics, cost accounting, business, and a few computer courses.
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