Service Representative Medical Billing
Resume:
Rode Saint Surin
Miami, FL *****
****************@*****.***
Work Experience
Gate Guard
Villa Maria Nursing Home - Miami, FL
Present
• Conducted patrol of Hospital property to ensure the safety of staff and patients.
• Wrote reports of daily activities and irregularities, such as equipments and property damage, theft, presence of unauthorized persons and unusual occurrences.
• When the visitors come say good morning to them how can I help them after when they told me,they come to visit someone I asked them for the patience name and I look at on the paper to find the patience name when I find the patience I write it on my report the home number,after I asked the visitor for they I’d and I write them name,they car in the plate after I open the gate for him/her .
• Controlled access at the Hospital's main entrance and emergency rooms.
• Ensured all floors are secure and safe at all times. Fulfilment Associate
Amazon - Miami, FL
January 2021 to December 2021
· Store merchandise in assorted size bins, to be pulled for the fulfillment orders.
· Stow merchandise in compliance with amazon’s procedures while also ensuring that all items are in excellent condition to be shipped to various customers.
· Verify Quantity, weight, and accuracy of items to stated identifications. Phlebotomy Technician
Miami Dade College - Miami, FL
August 2019 to May 2021
• Accuracy and attention to detail.
• Adaptability to a fast paced, changing work environment.
• Responsible for a variety of venipuncture techniques involving the collection of blood specimens from patients for lab procedures and used in diagnosis.
• Perform clerical duties including; preparing files and reports, monitor and replenishes supplies and maintains work areas
Server
Au Bon Gout Restaurant - Miami, FL
January 2017 to January 2021
· Greet and seat customers.
· Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders.
· Success multitasking while remaining professional and courteous in fast-paced environments.
· Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
· Consistently achieved the highest guest check averages among servers through suggestive selling and specialty -to-go orders.
Customer Service Representative
The Home Depot - Miami, FL
March 2019 to April 2020
• Provided assistance to clients
• Answered phone and assisted clients and customers with changes
• Created customer appointments
• Scheduled reservations for customers
• Maintained up-to-date knowledge of customer accounts
• Assisted customers in person
• Explained products and benefits
Front Desk Agent
Marriot Hotels - Miami, FL
January 2016 to August 2016
· Checked guests in on arrival and out on departure.
· Complied with company procedures and safety policies.
· Managing online and phone reservations.
· Respond to guest complaints in a timely and professional manner.
· Answer phones and direct calls to appropriate personnel.
· Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Education
High School Diploma
North Miami Senior High School - Miami, FL
September 2021
Medical
Miami Dade College - Miami, FL
May 2021
Skills
• Merchandising
• Computer skills
• Phlebotomy
• Organizational skills
• Medical Records
• Sales
• Computer Skills
• Packaging
• Order Fulfillment
• Clerical Experience
• Store Management Experience
• Experience Administering Injections
• Insurance Verification
• Epic
• Management
• Microsoft Word
• English
• Medical Office Experience
• POS
• Laboratory Experience
• Patient Care
• Leadership
• Computer Operation
• Retail Sales
• Hospitality
• Venipuncture
• EMR Systems
• Security
• Medical Billing
• Hospital Experience
• Vital Signs
• Triage
• Nursing
• Accuracy and attention to detail. Adaptability to a fast paced, changing work environment. Proper personal hygiene. Critical thinking & problem solving abilities. (6 years) Languages
• French english, creole - Intermediate
Certifications and Licenses
CPR
March 2021 to April 2023
• CPR first AID
Certified Phlebotomist
March 2019 to Present
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