Branch Manager Staffing Specialist

Robert Ensminger

Buffalo, NY ***** 716-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Enterprising Branch Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

SKILLS

Customer Transactions

Performance Monitoring and Evaluation

Quarterly Forecasting

Supplier Monitoring

Records Organization and Management

Coaching and Mentoring

Team Goals

Operating Procedures and Policies

Business Development

Mathematical Calculation and Reasoning

Staff Meetings

Proactive and Focused

WORK HISTORY

BRANCH MANAGER 04/2020 to CURRENT

PeopleReady Buffalo,, New York

Maintained friendly and professional customer interactions.

Assessed employee performance and developed improvement plans.

Met deadlines by proactively managing individual and team tasks and streamlining processes.

Engaged employees in business processes with positive motivational techniques.

Gathered and reviewed customer feedback to improve operations during Covid Epidemic.

Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.

MARKET RECRUITER 05/2016 to 03/2020

Peopelready / Labor Ready Buffalo, New York

Evaluated strengths and weaknesses of candidates through effective screening processes.

Operated and maintained applicant tracking and candidate management systems with new hire average rate of 332 month.

Managed recruiting for 18 million dollar market serving 8 offices.

Worked on special hiring events such as 'Watkins Glen Auto Races", GA Gulf Tournament and other National recognized events.

Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.

Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.

Advised, coached and counseled managers and staff with weekly reports highlighting candidates process

Conducted recruiting events to grow passive talent pipeline to prepare for future hiring needs.

ASSISTANT BRANCH MANAGER, OPERATIONS 10/2012 to 04/2016

Labor Ready Staffing Buffalo, New Ypork

Implemented process improvements to increase productivity.

Coached and developed branch staff by offering constructive feedback training opportunities.

Trained and developed new team members in alignment with branch service standards and objectives.

Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.

Reviewed operations reports to understand numbers and trends

STAFFING SPECIALIST 05/2007 to 02/2012

Labor Ready Staffing Buffalo, New York

Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.

Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.

Created qualification guidelines and requirements for individual positions to identify and measure appropriate candidates against established criteria.

Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals

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