Entry Technician Data
Resume:
Edwina Sykes
Detroit, Mi
*********@*****.***
Skills
●Proficient knowledge of MicroSoft Word, PowerPoint and Excel
●Ability to accurately type 55 WPM
●Very accurate in Alpha/ Numeric Data Entry
●Strong Communication Skills
●Active and Effective Listening Ability
●Extensive Clinical, Clerical and Office management skills
●Working Knowledge EMR and EHR Systems, ICD 9 & 10 and CPT Coding and other Medical Billing and Coding Procedures
●Excellent Help Desk and Technical Support Experience
●Extremely knowledgeable of HIPAA Laws
●Conflict management and Resolution Skills
●Working knowledge of incorporating the Access line for payment and placement
Work Experience
Sept. 2021 – Current
Team Wellness, Detroit, MI – Certified Peer Support Specialist
Assist clients with obtaining basic needs as necessary
Assist clients with the management and fulfillment of their IPOS
Help clients progress throughout the 5 stages of recovery ( Mental Health)
Facilitated group meetings that encourage recovery in both mental health and also SUDs
Shared my recovery story and lived experience with the clients and listened intently and effectively to theirs as well for the spark of hope
Encouraged life skills management on multiple levels
Provided resources and referrals for clients based on their needs
Provided continual 12 Step support to clients as needed (SUDs)
So much more
April 2017 - March 1020
Genesis House 3, Detroit, Mi - Peer Support Specialist
●Worked and received clinical training hours under the tutorship of professional support management
●Mentored peers regarding the behaviors brought about by the disease of addiction
●Help peers to develop and maintain personal tools designed to aid them in the process of recovery
●Facilitated NA meetings that encouraged clients to share their lived experiences and lisen to others share their own to begin the process of learning more skills and adding more tools for both
●Attended other meetings with clients that were facilitated by my staff, other recovering addicts and also outside organizations so as to further our knowledge of the many processes of recovery
●Escorted the clients to all mental health appointments both individually and also groups
●So much more
December 1999 - March 2017
AmeriCare Convalescent Facility Detroit, Mi Activity Director
●Developing and coordinating recreational activities
●Creating and assessing all resident participation logs
●Met with other healthcare professionals to coordinate scheduled physical, social and psychological structured activities
●Supervised Activity Aides and provided them with activity plans and calendars
●So much more
September 1996 - November 1998
Ryken Tube Metal Forge Walled Lake,, Mi Data Entry Technician
Accurately entered alpha and numeric data into the company’s system
●Created spreadsheets for account analysis and budgeting
●Performed other clerical duties as needed
March `1993 - June 1996
UltiMed HMO of Michigan Detroit, Mi Medical Biller
●Performed billing and coding by using ICD-9 and CPT Codes
●Answered all incoming calls from area Emergency Rooms
●Entered and processed all pertinent patient information
●Approved or declined payments based primarily on policy, procedure and protocol
●Continually updated medical records and maintained patient charts
●Much more
Education
August 2021 - September 2021
Detroit Recovery Project Detroit, Mi Peer Recovery Coach Completed
June 2016 - August 2016
Team Mental Health Detroit, Mi Peer Support Specialist Completed
August 2005 - June 2007
Davenport University Warren, Mi Health Information Technology Completed
March 1992 - December 1992
Southfield Adult Education Southfield, Mii EMT-B Completed
February 1992Ruth Ruff GED Training Detroit, Mi
Awards/Certifications:
HIPAA Basics
Medicare and Medicaid General Compliance Medicare Fraud & Abuse
Building Communities of Recovery: Screening, Brief Intervention, Referral To Treatment (CBIRT) Training
Building Communities of Recovery; Motivational Interview Training Direct Support Training
Anti Harassment & AMP; Non Discrimination Training for Employees Cultural Competency: Working with LGBTQ Youth
Gender Identity/Expression In Children and Youth: Basics For Addressing Cultural Aspects
NARCAM Training
Certified Peer Support 1Specialist
Recovery Coach (non-certified)
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