Center Representative Personal Assistant
Resume:
Brandy Parrish Allen
*****************@*****.***
Reliable customer service representative with extensive track record in demanding sales and account management environments. Strong organizational skills and problem solver, working effectively and productively with diverse customers and individual needs.
Work Experience
Call Center Representative
TRICOR - Nashville, TN
January 2021 to December 2021
Met or exceeded call speed, accuracy and volume benchmarks on a consistent basis
Managed customer expectations by clarifying needs, identifying options, and recommending products and services
Input sales data information
Personal Assistant
Bobby Yates LLC - Doyle, TN
August 2017 to June 2019
Screened telephone calls and inquiries and directed as appropriate
Organized personal and professional calendar's, including reminders for upcoming appointments, meetings, events and work projects
Office Manager
Jerry's Garage - Sparta, TN
April 2008 to September 2011
Oversaw receiving and organizing correspondence, answered and forwarded calls, and maintained records
Maintained impeccable office organization to support efficiency, professionalism, and performance objectives
Managed office and garage inventory and placed supply orders
Directed and oversaw personnel activities
Conferred with business leader to evaluate and strategically plan operational improvements
Education
Bachelor's degree in Psychology and Sociology
Tennessee Tech University - Cookeville, TN
August 2013 to May 2015
Associate in Science (AS) in General Studies
Motlow State Community College - Tullahoma, TN
August 2001 to May 2005
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