Data Entry Customer Service
Resume:
Shannon L. Hazard
*** ******* ******, ********** ** 02908
Objective: To find a position that will utilize and build upon my current education, skills and
experience.
Skills: Microsoft Word Microsoft Excel Microsoft PowerPoint
Math Detailed Oriented People Oriented
Typing Telephones Work Safety
Filing Faxing Copying
Education:
2018 Leadership Training
2016 CPR Training Brockton, MA
exp. 3/2017
2016 ServSafe Certification Fall River, MA
exp. 1/2020
2015 Nonviolent Crisis Intervention Training Program Fall River, MA
CPI trained exp.11/12/16
2003-2005 Community College of Rhode Island Warwick, RI
Nursing Program
Human Anatomy Human Physiology Health
Dosage & Calculations Medical Terminology English
1999 Central Directory of Nurses Warwick, RI
Certified nursing Assistant Program
Human Anatomy Human Physiology Work Safety
Dosage & Calculations Medical Terminology Math
1998-1999 Ocean state Business Institute Narragansett, RI
Medical Secretary Program
Medical Terminology Microsoft Word Work Safety
Microsoft Excel Medical Coding & Billing Math
Transcription Office Skills Microsoft PowerPoint
Experience:
2022 to Present: Restaurant Depot, Cranston RI
Front End Manager
Maintain efficient,organized multi lanes front end,organized and collate daily paper work, maintain efficient break schedule for all cashiers and supervisors, answer calls and customer service questions and concerns, maintain inventory and keep front end clean and organized, maintain front end equipment
2017-2022 McDonald’s Restaurant Providence, RI
Department Manager
Run shifts Customer Service Drawer/Safe Reconciliation
Data Entry Deposits Interoffice Memos
Close store Food Prep Inventory
2015-2016 New Bedford STARR Program New Bedford, MA
Supervisor/Youth Care Advocate
Resident Safety Cooking Cleaning
Sleep Logs Incident Reporting Documentation
2014-2015 Dunkin Donuts Providence, RI
Baker/Shift Leader
Baking Food Prep Cleaning
Cash Reconciliation Open/Close Store Inventory
2010-2013 Subway North Kingstown, RI
Manager
Customer Service Food Prep Scheduling
Ordering Cash Reconciliation Shipping & Receiving
Inventory Banking Catering
2009-2010 Children's Learning Express North Kingstown, RI
Infant Room Caregiver
Child Safety Feedings Changing’s
Documentation Parent Interaction Room Maintenance
2008-2009 Kohl’s Department Stores North Kingstown, RI
Department Associate/Cashier
Manage Department Clean/Stock Inventory
Customer Service Ring Out Customers Telephones
2007-2009 Dollar Tree Stores North Kingstown, RI
Cashier/Associate
Customer Service Telephones Cash Drawer Reconciliation
Front End Maintenance Stock Freight Assistance
2006 West Bay center for Women’s Health Warwick, RI
Certified Nursing Assistant
Patient Care Inventory Stock
Clean Rooms Charting Faxing
Filing Telephones Program Coordinator
1998-2006 Bayside Family Healthcare, Inc. North Kingstown, RI
Medical Secretary/Certified Nursing Assistant
Patient Care Inventory Correspondence
Clean Rooms Charting Faxing
Filing Telephones Program Coordinator
Graphs Data Entry Student Teacher
Assist Providers with Procedures Equipment Maintenance
References: Available upon request
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