Customer Service Machine Operator
Resume:
Kidija Bookman
*** **** *** ****** *****, SC ****9 704-***-**** *************@*****.***
PROFESSIONAL PROFILE
Patient-centered professional with a collaborative approach to assess, plan, facilitate and advocate for options and services. Communicate effectively in order to meet individual needs and coordinate available resources in order to promote quality outcomes.
oWell-organized, manage time and priorities in multi-task environments.
oEffective problem solver, able to assess situation and identify solutions.
oPromote teamwork through demonstrated behaviors, leadership, and effective communication.
oMicrosoft Office Applications: MS Word MS PowerPoint.
oCommunication Platform: Zoom.
KEY QUALIFICATIONS
Advocacy Counseling Case Management Social Services Healthcare Delivery Vulnerable Populations
Crisis Intervention Crisis Response Intervention Strategies Behavioral Health Intervention Evaluation Methods
Community Resources Public and Community Health Systems Program Planning Interview Techniques
Delivery of Services Program Management Social Programs Wellness Self-Care
Family Dynamics Diversity Cultural Diversity Human Behavior Social Welfare Values and Ethics
Medical Terminology HIPAA Compliance Interpersonal Professional Communications
Allied Healthcare Health and Human Services Anatomy & Physiology Pathophysiology
EDUCATION
Ultimate Medical Academy Associate of Science Degree – Health and Human Services, 2022
WORK EXPERIENCE
Union County School District – Union SC 09/2018 – 04/2022
Substitute Teacher
oAssumed all duties of the regular classroom teacher promptly and in accordance with school rules.
oFollowed the instructions left by the teacher.
oChecked to ensure there were sufficient supplies in the classroom to carry out lesson plans.
oMaintained normal classroom routines and discipline procedures.
Hardees – Union, SC 08/2017 – 12/2018
Cashier / Customer Service
oPerformed a multitude of tasks including food production and serving customers at the cash register.
oOperated cash register, accepted payments, and made accurate change.
oEnsured accuracy of cash drawer and kept work area clean and organized.
oWorked in a team environment and communicated effectively with managers and co-workers.
Belk Distribution Center – Jonesville, SC 08/2016 – 06/2017
Machine Operator
oPackaged items to be sent off to customers.
oSafely operated machinery and stocked supplies.
oEnsured label accuracy and functioned independently with minimal supervision.
Circle K – Jonesville, SC 07/2016 – 03/2017
Cashier / Customer Service
oProcessed transactions, accepted payments, and provided prompt, courteous customer service.
oWorked as part of a team and interacted with diverse customers and staff members.
oFollowed all policies as they related to customer confidentiality and changed signage.
Waffle House – Columbia, SC 08/2012 – 02/2016
Server / Customer
oTook orders accurately and entered orders using point of sale computer system.
oStayed familiar with menu items, advised patrons of specials, and answered questions.
oWorked as a team to meet and exceed guest expectations.
oManaged time efficiently to deliver food and beverage items in a fast-paced environment.
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