Reading Specialist Customer Advocate

Janet L Williams

**** ****** ***** **. *. # ***

McKinney, Tx 75070

817-***-**** ***********@***.***

Education

e B/S Elementary Education 1-8, Minor/ History

e Texas Women’s University

e Magna Cum Laude

Professional Experience/Certifications

Elementary Education (total of 21 years)

General Education: Reading, Language Arts, 1S 5" grade, Geography 6" grade

Reading Specialist 5" grade

Special Education EC 1-12 : Supplemental : Autism, Intellectual Disabilities

Inclusiontyr, Self Contained CARE Class Behavior/Instruction

ESLEC 1-12

Skills: Knowledgeable of all Texas required student testing, CPI certified, Alternative Instruction,

Numerous Behavioral trainings, writing IEPs and goals, maintaining student data, good

communication and relationship building with parents

Other Experience:

T-Mobile USA, Frisco, TX_.

National Senior Account Manager. Corporate Business Channel

e Customer Advocate for wireless technology

e Assess business needs to make recommendations for products and services

e Research business opportunities within corporate customer's divisions and departments

* Prepare presentations for Fortune 500 companies

« Build strong customer relationships and communication teams

Non - Profit

The Ivan “Pudge” Rodriquez Foundation, Arlington, TX

Office Manager and Event Planner: (part time while teaching and later full time)

Arrange charity events and fundraisers

Public Relations .

Maintain Fan Club website.

Coordinate autograph signing events.

Business and office procedures

Partner with Make a Wish Foundation .

Solicit Donors

Honors and Awards

National Account Manager winner for 2008 and 2009, Texas Instruments, Supplier

Excellence Award. Only 14 Suppliers awarded of 30,000 vendors.

* President's Club 2004 & 2005 Top Producer.

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