Customer Service
Resume:
Jordan Turner
Aurora, CO *****
*********@*****.***
Work Experience
Service BDC Manager
Mercedes-Benz of Denver - Glendale, CO
June 2015 to January 2020
Responsible for maintaining and providing excellent customer service. Overseeing other employees in my department. Taking inbound calls and emails to schedule service for new and existing guest. Answering basic questions regarding services and what they include or what they have purchased. Making outbound calls to get guest scheduled or confirm appointments. Schedule valet drop off and pick up that's convenient for the guest. Shipping and Receiving LeadAutoNation Subaru ArapahoeFrom August 2021- June 2022
Education
High school diploma
Eaglecrest High School - Aurora, CO
August 2004 to May 2005
High school diploma Smoky
Hill High School - Aurora, CO August
2001 to May 2004
Skills
• Cold Calling
• Auto Service Management
• Management
• Strategic Planning
• Retail Sales
• CRM Software
• Business Development
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