Customer Service Representative

Savannah Bryant

925-***-****• https://www.linkedin.com/in/savannah-bryant-9a58b122a/

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OBJECTIVE: BIPOC seeking a challenging SDR role in tech sales with opportunities for growth that require adaptability, persistence, empathy, and resilience.

AREAS OF EXPERTISE

●Proactively seek candid feedback and coaching from colleagues

●Excellent objection handling and value proposition positioning to book qualified meetings

●Customize outreach messaging to buyer persona’s challenges and objectives

●Strong business acumen to assess prospective customer needs and align with a solution

●Lateral, cross-functional collaboration with sales, marketing, customer success, and product

●Strong executive presence communication by phone, email, and social media

●Creative capabilities to test and assess outreach communication to find optimal approach

●Strong history of leading and mentoring team members in fast growth, highly complex business environments

EXPERIENCE

Mountain Mikes. San Francisco Bay Area, California Mar 2019-Present

Assistant Manager

●Support fast-paced and highly complex enterprise with solving customer concerns, building value, expanding sales, and collaborating with team members

●Proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities

●Supervise and collaborate with a team of 30 staff members in a number of areas including sales, customer service, and operations

●Highly motivated and persistent professional with the ability to think outside of the box, accept criticism for improvement, and using curiosity to seek understanding to solve complex challenges

Taco Bell. San Francisco Bay Area, California Aug 2018- Mar2019

Service Champion

●Fast-paced fast growth environment with tremendous learning in the areas of sales, customer service, operations, finance, and product

●Supervise and collaborate with a team members to achieve daily revenue and sales targets

●Exceeded management expectations for ability to quickly learn and adapt to a constant changing environment

AWARDS

Employee of the Month Dec 2020 Student of the Month Sep 2019

Honor Roll May 2020

EDUCATION

Los Medanos College Brentwood, California Aug 2019 - Present

Business Administration for transfer

SKILLS

G-Suite, Microsoft Office Suite, LinkedIn Sales Navigator, CRM, Slack, cold calling, grit, curiosity

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