Desirae Bell

**** ******** ****. ***.****

Cell number: 214-***-****

Alternate number:214-***-****

adst2v@r.postjobfree.com

Catapulat Fund Raising August,2021

I was talking to customers to raise funds for breast cancer patients.

Certified Sit-down Forklift driver through OSHA. 9-15-2015

QUALIFICATIONS:

Appointment Scheduling and Precertification of insurance

ICD-9,HCPCS and CPT Coding

Electronic Claim Filing

Customer Service skills

Telephone Techniques and Business Communication Skills

EXPERIENCE:

Speed Commerce, FC Dallas, TX

Customer Service Representative 10/27/13-2/10/15

Took inbound calls from AAFES/Military Customers

Took 200-250 calls placing orders for merchandise

Answer billing questions

Appstar Merchant Services Dallas, TX

Appointment Setter 12/12-3/13

Made 300+ outbound calls to business owner’s,

Scheduled sales appointments for outside sales representatives.

Closed sale and set installation appointment if required.

CMB and Associates Addison, TX

Third Party Collector 09/11-04/12

Contacted customer’s to discuss delinquent accounts

Extensive skip tracing, faxing, and set up payment plans.

Preventing impending loss and increasing profitability through negotiation and enforcement of scheduled collection campaigns.

Precision Dialing Richardson, TX

Customer Service Associate 12/09-12/09

Assist with all other office administrative duties

Telemarketing, and scheduled appointments for insurance

Maintained excellent customer service relations

Regional Adjustment Bureau Carrollton, TX

Auto Collector 03/06-07/09

Contacted customer’s to discuss delinquent reposed auto accounts

Some skip tracing, and set up payment plans

Data entry outbound calling and inbound

Countrywide Home Loans Plano, TX

Mortgage Collector 05/02-03/06

Collected on delinquent mortgage accounts

Scheduled payment plans

Assisted in refinancing loans

Assisted supervisor with special projects

Distributed incoming mail and processed outgoing mail

EDUCATION:

May 2009 CCI computer center Associates

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