Data Entry, Creative
Resume:
Janay Dionne Henry
***********@*****.***
TALENTED CUSTOMER SERVICE AND ADMIN SPECIALIST, PREPARED TO CONVEY STORY AND STYLE MESSAGES WITH ATTENTION TO DETAIL.
Employment
Actress: Minnesota/Chicago/Los Angeles
January 2017 - Current
Server: Lucille's, Montebello, CA December 2021 - September 2022 Paraprofessional/Substitute: The Education Team, Los Angeles, CA
June 2021-May 2022
Server/Bartender: Diner on Main, Alhambra, CA
July 2021-December 2021
Shopper: Instacart
May 2020 - July 2021
Rose International (Target Corporation Contract)
January 2020- April 2020 PT Concierge: Walker Methodist Health Center, Minneapolis, MN December 2015 – March 2020
Paraprofessional: Excel Academy Charter School, Brooklyn Park, MN September 2018-June 2019
Freelance Wardrobe Stylist: Minnesota, August 2017 - October 2019 Team Production and Assistant Wardrobe Stylist: KS Styling Team, Twin Cities
March 2013 – June 2016
Operations Specialist: Associa Minnesota, Brooklyn Park, MN January 2015 - June 2016 Assistant Manager: Local Charm, Mall of America, MN June 2014 - January 2015
Fashion Specialist: Arden B. Southdale Center, Edina, MN October 2013 - October 2014
Student Reporter: KMSU/KMSK Radio, Mankato, MN October
2011 - December 2011 Student Reporter: MSU Reporter Newspaper, Mankato, MN
August 2011 – December 2011 Student Caller: MN State, Mankato’s Annual Fund Call Center, Mankato, MN
June 2011 - December 2011
Community Advisor: Residential Life, Mankato, MN
August 2010 - May 2011
Areas of
Expertise
Administrative/Technical support
Skilled in providing info to staff, clients, and customers in a courteous and professional manner via email, in-person, or telephone.
Skilled in multiple computer functions including keyboard typing and troubleshooting. Excellent at setting and conducting staff and vendor meetings. Proficient in preparing marketing materials and proposals for sales, online or print marketing and communications.
Knowledgeable in conducting administrative and design functions via: Avaya, Cisco, and Shoretel telephone systems; e-support and client systems including CRM, SalesForce, Jenark, Survey Monkey, ADP; creative media design via Adobe suite, InDesign, Microsoft Office, Lotus Notes, WordPress; medical administration using EPIC, PointClickCare, All Scripts, APM, PEARL, and other company specific databases and applications.
Accounting/Financial
Conducted drawer/resident trust counts; End of Day paperwork; create invoice, and check disbursement for vendor payments; proofing Certificate of Insurance documents, tax paperwork, and warranty deeds for errors and updates.
Communications/Media
Social media strategy and maintenance (Facebook, Google Plus, Instagram, and Twitter, SnapChat). Created copy and scheduled blog entries; editing HTML/SEO information. Experience creating or updating marketing materials (company rebrand or departmental changes, event fliers, media alerts, and proposals) and company newsletters using Publisher, and MS Office. Preparing PowerPoint presentations for company staff and client relations. Researched, interviewed, recorded soundbite material for radio interviews and newspaper articles. Executed planned events with area merchants, community members and staff. Reviewed vendor reports and variances, conducting price comparisons, and product analysis.
Education
Associate of Arts Degree (Mass Media), Studio Art
Minnesota State University, Mankato
Professional Memberships and Volunteer Work:
Minneapolis Commissioner
of Art (MAC 2020- three yr
term)
Black and Funny Improv
Festival (BAFIF 2017 &
2018)
No Kid Hungry HOTList
Event (June 2016 and 2014)
NEEMA MN Volunteer (May
2015 & 2016)
Second Harvest Heartland
KSTP Summer Harvest
(June 2016)
American Red Cross
Coordinator (2016)
Second Harvest Heartland
recruitment and Radio-thon
(2015 - 2016)
Stage Manager for
RATPACK REVIVAL
traveling show (April 2015 -
September 2015)
Character in theatrical
production of Mind Games
(Summer 2015)
Contributing Writer for
Model-Diary (June 2013 -
June 2015)
Assistant Wardrobe Stylist
to Darnell Steele (June 2013
- March 2015)
Blue Earth County American
Cancer Society Volunteer
(2011 - 2013)
Allan Page Scholar
(2008-2012)
Public Relations Student
Society of America (PRSSA)
Mankato Chapter (Fall
2011-2012)
References
April Hynes
Relationship: Friend/Professional Mentor
Media Strategist
Essence (Marketing)
Freya Inanna
Relationship: Friend and Colleague
Cofounder and Editor of Nourrir Magazine
**********@*****.***
Ahmad Palmer
Relationship: Previous Supervisor at Walker
Methodist Health Center (2.5 years)
Human Resources Admin Asst.
Kamaria Woyee
Relationship: Sister-in-Law
Humphrey School of Public Affairs
Mavis Richardson
Relationship: Previous Professor, Academic
Advisor
Faculty of Mass Media Department
Minnesota State, Mankato
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