Office Administrator for Enterprise Insurance Agency

LINDA S. STEINBAUGH

***** ****** **** *****, *******, FL 32826 Cell: 315-***-**** ********@*****.*** QUALIFICATIONS

Dedicated professional with outstanding customer service, communication and interpersonal skills. Seeking to leverage acquired academic knowledge and work experience into effectively filling a position within your company. A dependable employee aiming to help achieve company goals with leadership, honesty and integrity. Extremely flexible schedule for work availabilty to include days, evenings and weekends.

EDUCATION

New York State Corrections Training Academy, Albany NY 2000 Genesee Community College, Batavia, NY 1997

Associate Degree-Criminal Justice

PROFESSIONAL EXPERIENCE

Orange County Sheriffs Office Orlando, FL

Judicial Process Technician I 07/2019-Present

*Employee of the Quarter - Fourth Quarter of 2021

*FCIC/NCIC Full Access Certification

*Enters civil documention for service (Injunctions, Order Setting, Order to Appear hearings)

*Subject matter expert with regards to protection orders

*Manage and update pending cases, validations and problem-solving in reference to court documention.

*Assists general public and law enforcement in person, via telephone and teletype with inquires.

*Follows-up correspondence with judges, clerk of courts, state attorney and law enforement agencies.

*Member of Judges Domestic Violence Meetings

*Trains, tests and reviews new RMS application

Enterprise Insurance Agency Orlando, FL

Office Admnistrator 01/2017-07/2019

*Responsible for the daily operation of office

*Supported team with data entry and problem-solving with regard to policy inquires,payments and claims.

*Prepared daily cash deposit/cash drawer for agency. Beechwood Healthcare Center Getzville, NY

Receptionist/Admissions Representative 03/2014-05/2016

*Assisted in answering/transfering incoming calls (avg. 60 day), helping in resolving issues with new residents and admissions department.

*Greeted visitors and determined where to direct specific individuals. Opened, sorted and distributed incoming messages and correspondence/mail.

*Typed documents such as correspondence, drafts, memos and emails, maintaining utmost discretion when dealing with sensitive and personal topics/information.

*Assisted in document scanning and logging information into computer system regarding new admissions for future review by other departments withing the healthcare center. New York State Department of Corrections Romulus, NY Correction Officer-Five Points Correctional Facility 02/2000-01/2009-Retired

*Maintain the care, custody and control of male maximum security inmates. Monitor 300+ inmates to detect and prevent signs of potential threats and ensure security within facility.

*Operated over 60 surveillance cameras to monitor interior and exterior areas of the prison.

*Helped in the implementation of "Women in Corrections" program to assist women in dealing with difficult and different areas women encounter working in law enforcement.

*B.E.R.T.(Blood Emergency Response Team)- Helped in the planning, design and development withn the correctional facilities. Team members are utilized during employee exposure to blood or bodily fluids. They direct, inform and assist employees and their families thru the medical and emotional process of the exposure.

ADDITIONAL TRAINING

*Diversified Training - 2021 *Criminal Personality Profiing

*Police Administration *Security & Emergency Response

*Abnormal Psychology *Firearms Certification

*CPR/First Aid Certification *Report Preparation

*Public & Motivational Speaking *Facility Monitoring & Security

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