Customer Service Assistant Manager
Resume:
Gary Turner
Management
North Tonawanda, NY *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Owner
GTEC - North Tonawanda, NY
January 2003 to Present
• Talent Management
• Audio and Video production
• Event Planning
• Promotions
• Branding
• Social media
• Graphic design
Facility Manager
Life Storage - Cheektowaga, NY
February 2022 to July 2022
• Facility Manager
• Assisted Customers with renting units
• Cleaned and maintained facility
• Ordered supplies
• Stocked and sold merchandise
Assistant Manager
Mavis Discount Tire - Niagara Falls, NY
April 2021 to January 2022
• Service writer
• Parts purchasing
• Shop management
• Ensure timely completion of jobs.
• Customer service
• Cashier
Professional Fundraiser
M.J.R. Dynamic - North Tonawanda, NY
February 1997 to September 2018
• Fundraise for local Police Campaigns
• Call Center Management
• Trainer
• Event planning
• Digital Editing
• Payment processing
Manager
Acrylic Design Group
2004 to 2014
• Warehouse Management
• Production
• Sales
• Customer Service
• Web Design
• Photography
• Social Media
Assistant Manager / Photographer
Lifetouch - Buffalo, NY
September 2008 to May 2009
• Store management
• Photography
• Sales
• Customer service
• Digital image editing
• Cashier
Education
High school or equivalent
Skills
• Social media management
• Photography
• Graphic design
• Fundraising
• Adobe Photoshop
• Adobe Creative Suite
• Branding
• Retail management
• Leadership
• SharePoint
• Microsoft Office
• Digital Marketing
• Customer service
• Video Production
• Web Design
• Filming
• Adobe Lightroom
• Adobe Illustrator
Assessments
Office manager — Proficient
September 2021
Scheduling and budgeting
Full results: Proficient
Management & leadership skills: Planning & execution — Proficient September 2021
Planning and managing resources to accomplish organizational goals Full results: Proficient
Sales skills — Familiar
September 2021
Influencing and negotiating with customers
Full results: Familiar
Office manager — Proficient
September 2021
Scheduling and budgeting
Full results: Proficient
Customer focus & orientation — Expert
February 2022
Responding to customer situations with sensitivity Full results: Expert
Customer service — Familiar
February 2022
Identifying and resolving common customer issues
Full results: Familiar
Social media — Familiar
January 2022
Knowledge of popular social media platforms, features, and functions Full results: Familiar
Warehouse shift leader — Familiar
January 2022
Supervising warehouse staff and maintaining safety and security standards Full results: Familiar
Written communication — Familiar
January 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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