Data Entry Customer Service
Resume:
Nikki M Robbins
**** *** ****, ********** ** ****2
**********@*****.***
SUMMARY
Honest, dependable, hard worker who loves working with the public. Over 20 years of customer service experience. Problem solving and de-escalating angry customers is one of my great skills. Fast learner, punctual, and efficient in time management. Advanced in computer skills, POS software programs, and can type quickly. Outgoing and friendly person who loves new challenges, opportunities and will always go above and beyond.
WORK EXPERIENCE
FOOD SERVICE
The Pour Haus Centerville, OH November 2021- October 2022
Red Lobster. Miamisburg, OH. July 2016 – March 2020
J. Alexander's Centerville, OH May 2012 - October 2012
Applebee’s Bar and Grill Springboro, OH August 2011 - May 2012
Talegator’s Sports Bar Centerville, OH September 2010 - August 2011
Olive Garden Middletown, OH June 2007 - June 2010
Frisch’s Middletown, OH October 2005 - February 2007
SERVER/EXPO
●Greeted patrons and answered questions about the menu.
●Demonstrated excellent service to all guests who came in.
●Expedited food and drinks promptly.
●Cleared tables and assisted with dishes when needed.
●Supervised food out of window and accurately completed any To-Go orders.
●Completed any and all side work.
FINANCIAL INSTITUTION
Cashland Middletown, OH September 2000 - August 2003
CUSTOMER SERVICE REPRESENTATIVE
●Treated all customers with excellent customer service.
●Data entry using company computer software.
●Managed $20,000+ in cash daily including bank drops and withdrawals.
●Prepared weekly and monthly reports.
EDUCATION
Sinclair Community College Dayton, OH
●Pursuing my Associate’s Degree in Social Work.
August 2021 - Present
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