VIVIAN
AKPOTU
************@*****.***
Houston,Texas
SKILLS
●Team Meetings
●Scrum/Kanban
●Process Improvements
●JIRA/Confluence
●Conflict Resolution
●Agile Values & Principles
●Strategic & Operations Planning
●User Acceptance Testing (UAT)
●Team Engagement
EDUCATION
University of Houston
BSc Biotechnology
CERTIFICATION
Professional Scrum Master(PSM1)
PROFESSIONAL SUMMARY
Certified Scrum Master with strong exposure to project planning, scheduling and leading teams through product development to product release. Experienced and highly skilled at administering business needs with efficiency and accuracy. Quick learner with strong working knowledge of software, hardware, networking, and operating systems. Outstanding communication skills; demonstrated background in working well with customers and co-workers in one-on-one and group settings. Superior analytical and problem-solving abilities, with a track record of improving operations.
WORK HISTORY
Sams Club - Scrum Master
Houston, TX • 10/2019-08/2022
●Utilized Agile Scrum practices to help the team increase their velocity by within the 1st year of agile adoption.
●Assess the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
●Track and communicate team velocity and print/release progress using Jira and Confluence for metrics and requirements and documentations.
●Lead sprint planning and task definition, sprint execution, impediment removal and tracking, sprint review, and retrospectives.
●In partnership with the product owner, mentor / coach scrum teams on user story sizing and acceptance criteria definition, facilitates the definition of minimal viable product, and lead continuous refinement and prioritization of the product backlog.
●Assisted with multi-site Scaled Agile Framework (SAFe) quick start and Release train launches.
Verizon- Scrum Master
Houston, TX • 07/2018 - 08/2019
●Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
●Decreased carryover work by 45% through implementation of program-wide Jira reports and dashboards, generated $500k in revenue for 2018.
●Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
●Collaborated with product owner in backlog management and continuous delivery of feature.
●Provided feedback on drafted user stories and epics to ensure alignment with general agile user story standards.
Zorin healthcare - Project coordinator
Houston, TX. 06/2016 - 07/2018
●Communicating with members of the healthcare team to ensure that projects are completed 100% on time and within budget.
●Managing 2-3 projects simultaneously, prioritizing tasks based on deadlines, available resources, and complexity of the task
●Coordinating with vendors to set up meetings with equipment suppliers and specifying equipment needs.
●Coordinating meetings with other staff members to ensure that everyone is on the same page about project details
●Preparing reports for superiors regarding project status, costs, and timelines
●Organizing and managing resources such as human capital, materials, equipment, and supplies required to complete the project
●Coordinating with outside contractors to ensure that work is completed according to specifications
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