Loan Processor Production Assistant

LORENA A. CARDONA

**** ********* *****, *********, ** 94534 707-***-**** *********@*******.***

PROFESSIONAL OBJECTIVE: To obtain a position with an organization that will allow me to utilize my strong administrative and customer service skills. I am also Bilingual (Spanish/English).

EMPLOYMENT HISTORY

Travis Credit Union Vacaville, CA

Sr. Loan Processor – Real Estate

September 2019 to July 2022

•Developed and maintained relationships with Real Estate Agents, Loan Officers and Clients/Customers

•Maintained communication with customers and affiliates with frequent status checks and updates of loan progress

•Reviewed submission transmittal, application, appraisal, credit report, and other pertinent documents to determine credit worthiness of a borrower prior to submission to underwriting department.

•Managed pipeline to ensure smooth and timely transition of loans from submission to funding

•Ordered verification of income, assets and tax returns and following up on completeness of such

•Reviewed and calculated income, assets

Wells Fargo Home Mortgage Vallejo, CA

Sr. Loan Processor

April 2015 to September 2019

•Developed and maintained relationships with Real Estate Agents, Loan Officers and Clients/Customers

•Maintained communication with customers and affiliates with frequent status checks and updates of loan progress

•Ordered Appraisals / Verbal’s — Verification / Homeowners Insurance

•Ordered verification of income, assets and tax returns and following up on completeness of such

•Reviewed submission transmittal, application, appraisal, credit report, and other pertinent documents to determine credit worthiness of a borrower prior to submission to underwriting department.

•Managed pipeline to ensure smooth and timely transition of loans from submission to funding

•Maintained focus to 100% Customer satisfaction

First Mortgage Corporation Benicia, CA

Loan Processor

May 2013 to April 2015

•Developed and maintained relationships with Real Estate Agents, Loan Officers and Clients/Customers

•Maintained communication with customers and affiliates with frequent status checks and updates of loan progress

•Ordered Appraisals / Verbal’s — Verification / Homeowners Insurance

•Ordered verification of income, assets and tax returns and following up on completeness of such

•Reviewed submission transmittal, application, appraisal, credit report, and other pertinent documents to determine credit worthiness of a borrower prior to submission to underwriting department.

•Manageed pipeline to ensure smooth and timely transition of loans from submission to funding

•Maintained focus to 100% Customer satisfaction.

West-Cali Fairfield, CA

Production Assistant

January 2012 to May 2013

•Negotiated pricing with suppliers to reduce cost and improve quality.

•Identified and developed new supplier sources.

•Processed customer purchase orders, invoice daily shipments/drop shipments and provide tracking information to customers.

•Ensured proper scheduling of materials to meet production schedules.

•Assisted the production manager, front office duties and maintained the supplier information in SAP accounting system.

CERTIFICATIONS/SKILLS

• VA and FHA Processors Certification

• Microsoft Office: Word, Excel, and Outlook

• Mortgage software systems: FHA Connection, VA Portal

• Knowledgeable with mortgage product guidelines and able to navigate through 4000.1 FHA Guide, and VA Guidelines as well and FNMA and FHLMC guidelines.

Contact this candidate