Service Representative Customer

Makayla Dutro

785-***-**** ************@*****.*** 5800 Rock Chalk Dr unit 02-203, Lawrence, Kansas Summary

I am a dedicated worker who is aiming to help employers meet their goals by offering my outstanding customer service representative experience. I have went above and beyond for my previous employers and am looking to find a long-term career to apply my skills to, as well as grow asan individual in the workplace. Education

South Harrison Bethany, MO

General Education 05/2014

Experience

Pioneer Ridge Assisted Living Lawrence, KS

Dietary Aide/Cook 05/2021 - Present

Responsible for serving 50 residents

Serve and cook food

Prep food

Organize menus

Customer Service and help the residents with

certain issues

Maximus Lawrence, KS

Customer Service Representative/Call Center 10/2020 - 04/2021 I assisted incoming caller by taking the appropriate action based on actively listening to the caller's needs. I attending mandatory training to keep updated on the newest changes. I had to keep myself motivated and stayed on a strict and organized work schedule to maintain an adequate work flow. Maximus Lawrence, KS

Customer Service Representative 09/2019 - 05/2020 I assisted incoming caller by taking the appropriate action based on actively listening to the caller's needs. I attending mandatory training to keep updated on the newest changes. I had to keep myself motivated and stayed on a strict and organized work schedule to maintain an adequate work flow. Cash 2 Go Gardner, KS

Store Manager 04/2019 - 09/2019

I maintain over 200 accounts of customers on a bi.weekly basis. I have to have great customer service, marketing, account management, and communication skills on a daily basis. All of this has to be done with no errors on my part, since I was the only employee in this location.

Skills

Customer service, Food service, Time management, Supervising experience, Computer skills, Cash handling, Microsoft excel, Writing skills, English, Leadership, Microsoft office, Organizational skills, Computer literacy, Communication skills, Basic math

Languages

English

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