Customer service
Resume:
Paula Bierwirth
Looking for a career, not a job.
Lake Station, IN 46405
***********@*****.***
I am mature, responsible, reliable, and take my professional reputation very seriously. I have great people skills, am positive and patient. Problem solving skills to make any situation better. I respect rules, policies, authority, coworkers, company, and customers. I know how to handle situations without taking it personally and knowing when to find a supervisor or manager to lend a helping hand.
I am a great candidate for many positions and several types of businesses. As stated in my Headline, "Looking for a career, not a job". Authorized to work in the US for any employer
Work Experience
Shipt Shopper
Shipt, Inc.
February 2020 to Present
Shop for customers at grocery stores and/or department stores. Pick up shopping order through Shipt phone app., drive to store location. Let customer know of arrival. Shop for items on app., keep customer informed of out of stock items and offer substitutes via text. Keep customer updated on shopping progress when nearing the end of shop and ask if there is anything else needed before heading to checkout. Use barcode on app. to either make as pre-paid or payment with Shipt card. Bag groceries, load vehicle, and let customer know that delivery is on the way. Use GPS on Shipt app. for location of delivery. Inform customer of arrival and place items in designated area. Inform customer that all items have been put out and thank them for their business. Mark order as delivered and choose another order to shop and deliver for on app.
Have always gotten great reviews, am prompt and keep great communication skills with customer. Delivery Driver
Amazon DSP - Gary, IN
March 2020 to July 2020
Drive to lot with Amazon vehicles. Check in with supervisor and get vehicle assignment, keys and phone. Drive to work vehicle on lot and do a vehicle check. Check lights, fluids, tires and any visible damages to vehicle. Note mileage. Start up Amazon Flex app. on work phone and enter barcode for vehicle, mileage and vehicle check information. Line up with other vehicles and drive to warehouse lot as prompted. Use app. to locate bins and large loose boxes in warehouse. Bring u-boat with items to vehicle, scan in barcodes of all bins and boxes to set delivery system on app., mark as "ready to deliver" and use app. GPS to start delivering. Take packages to designated locations, take photo of drop off, mark as delivered. Repeat till all packages have been delivered.Check in with dispatch to find out if any drivers need a rescue
(behind on deliveries), if not head to gas station and fill vehicle with gas. Drive to warehouse, check in with Amazon, return bins, then return vehicle to lot. Note milage on app. Drive back to warehouse to return keys, phone and clock out. Log off app.
Have been noted as a safe driver, prompt and a team player. Homemaker and Mother/Caregiver
Self - Chicago, IL
September 1994 to February 2020
Was married for 25 years, raised 4 children and took care of mother in law. (Stroke victim). Ran household, carpooling, and tended to bills. Volunteered for churches, schools, and was an active member with Crete Lions for 15 years.
Education
High school diploma in General Studies
Evanston township high school - Evanston, IL
September 1981 to June 1985
Skills
• Packaging
• Driving
• Delivery Driver Experience
• Organizational Skills
• Cashiering
• Cleaning Experience
• Communication Skills
• Typing
• Warehouse Experience
• Shipping & Receiving
• Caregiving
• Load & Unload
• Direct support
• Home care
• Food preparation
• Pallet Jack
• Order Picking
• Meal Preparation
• Materials Handling
• Cooking
• Data Entry
• Assembly
• Order Picker
• Inventory Control
• Senior Care
• Medication Administration
• Sales
• Customer service
• Restaurant experience
• Serving
• Experience with children
• Hospitality
Certifications and Licenses
Driver's License
Contact this candidate