Package Handler Center Agent

Amicia Mcday

Jonesboro, GA

*******@*****.***

404-***-****

Willing to relocate to: Morrow, GA - Ellenwood, GA - Stockbridge, GA Authorized to work in the US for any employer

Work Experience

Call Center Agent

VXI Global Solutions - Atlanta, GA

August 2020 to Present

I the responsibility of answer phone call for directv customers and providing them with the best options meeting there need and wants as a customer and making sure to retain them as a customer while taking detailed notes and being able to maneuver through multiple computer screens Culinary Specialist

Army National Guard - Atlanta, GA

January 2018 to Present

I become certified in firing a M16, taking down threats with force, bring aware of my surroundings and protecting those around me and moving in a tactical formation. Understanding how to maintain and clean field and dining facility equipment. Being able to bake, fry, boil, simmer, steam, and sauté to the army standards.

Package Handler

FedEx Ground - Ellenwood, GA

January 2020 to December 2020

My responsibility was to scan packages in a timely manager immediately order passed on the city of the package and loading them on a truck based on there street address and name Quiktrip Clerk

QuikTrip - Jonesboro, GA

February 2020 to August 2020

I work at quicktrip only for a short time but I’ve completely successfully a week worth of training. I’m required to clean restrooms, greet customers with a warm smile and make sure they find everything they need, restocking, sweeping and mopping sales floor. Also I may cook in the kitchen if needed, handle money make sure customers are moving in and out the store in a timely manner. Education

High school or equivalent

Jonesboro High School - Jonesboro, GA

August 2015 to May 2019

Skills

• Server

• host

• Computer Hardware

• Communications

• Packaging

• Customer Service Skills

• Sales

• Research

• Internet Research

• Customer Service

• Food Service

• Crew Member

• English

• Culinary Experience

• Typing

Military Service

Branch: United States National Guard

Rank: PFC

January 2020 to Present

Certifications and Licenses

food handler certificate

Assessments

Customer Focus & Orientation — Proficient

April 2020

Responding to customer situations with sensitivity Full results: Proficient

Retail Skills: Shelf Stocking — Highly Proficient

April 2020

Receiving and storing merchandise or product.

Full results: Highly Proficient

Attention to Detail — Highly Proficient

April 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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