ROBERT JOHNSON JR.
Belvidere, Illinois *****
***********@***.***
https://www.linkedin.com/in/robert-johnson-baa17017
SUMMARY OF QUALIFICATIONS
Extensive IT and Engineering experience in Telecommunications, Biomedical, and Manufacturing industries.
Specific strengths include:
Technical Project Management
Identifying and resolving equipment malfunctions.
Developing and Testing application software.
Streamlining processes for technical improvements.
Delivering technical training presentations.
Configuring and developing data networks.
TECHNICAL SKILLS
Language Proficiencies : Basic, C++, Java, LabView, XML, SQL, Pascal, Fortran, HTML,
Assembler, TACL, MS-DOS, SNMP++, Visual C++, Pearl, TICLI
Software Proficiencies: MFC, Apache/Tomcat, Palm, J2EE, UNIX, Guardian,,JSP, Servlets,
Active Directory, MRO-MAXIMO, SQL, MOTOSEEM, Radiocom, PST, Wormplug, RTA,
ClearCase, Unix, NEMO, Mobile Phone Tools, Net Analyst; XNG, 5620 SAM
Protocols Proficiencies : SNMP, TCP/IP, FTP, ISDN, DSL, ATM, Ethernet, ARP, HDLC, X.25, Token Ring,
CSMA/CA,TDMA, CDMA, FDMA, BISDN, SS7, LAPB, ICMP, EGP, DAP, CMIP, IGP,
MCP, RARP, PLP,RIP, SIP, SMTP, TFTP, UDP, SONET, LAPD, IPX, Frame Relay,
WAP, WCDMA, GSM, GPRS, PDP, HTTP, WML, SMS, USB,T1 circuits - Micro Wave
and Copper,
Hardware Proficiencies : Compact ServerNet, SUN, Siemens X-Ray, JDSU: HST 3000 Tester, NID, IDEN EBTS,
Cell Phones, two-Way Radios, RF Test Equipment-Fluke; HP; Agilent; TEK; R&S,
Network Test Equipment, 10-Key Systems, Cable Construction, HLR, BTS, SIM Module,
T1 systems, Alcatel Lucent 7705, Acterna FST-2209-TestPad, Cisco: 15310-CL; P- CE-
100T- 8
Database Proficiencies: MS Access, Oracle, MYSQL; PeopleSoft
EDUCATION
Graduate Certificate, Computer Science/Telecommunications, Illinois Institute of Technology
M.S. Telecommunications/Computer Science, DePaul University, Chicago, Illinois
Leadership Training, Dale Carnegie, Chicago, Illinois
Rochester Institute of Technology, New York – Xerox Engineering Development program
B.S., Electronics Engineering Technology, DeVry Institute of Technology, Chicago, Illinois
Certifications: MicroTrain – CCNA, CCNP Routing, CCNP Switching, CCNP Troubleshooting (2016)
PROFESSIONAL EXPERIENCE
IT/CCTV/Alarm Contractor 2016 – 2017
Atlas, Contingent, Onforce
Provide technical field support for VPN installations
Trouble-shoot and repair VPN installations
Trouble-shoot and repair CCTV systems
Trouble-shoot and repair Alarm systems
Desktop Publisher 2016 – 2016
Aunt Martha’s, Park Forest, IL
Provide support for WordPress Blog site.
Provide manual for setting up WordPress over
Xamp on a Desktop PC
Nessco Corp - Dell - PC Migration – Lead Tech 2015 - 2015
DuPont Information Technology, Madison, Wisconsin
Tactfully interface with customers in support of PC data migration.
Use Dell’s migration tool to backup XP PC data to an Win 7 PC
Technologist II – Global Customer Support – NA 2013 - 2015
Motorola Solutions, Schaumburg, Illinois
Tactfully interface with customers in support of Mototrbo price quotes.
Analyze an resolve a wide variety of Mototrbo product support issues
Characterize and replicate customer issues in a technical lab
environment, utilizing documented processes/instructions, whereby
eliminating configuration, install mistakes, or educate proper use
and programming
Provide technical support related to features, functionality, compatibility,
required hardware, retrofits and performance data.
General Dynamics – Construction Supervisor 2013 - 2013
Kforce, Tampa, Florida
Field Verification of 50KW Generators and ATS according to CDs
Document changes in installations for As builds
Upload project close out documents to SITERRA, OneVision
Use critical path logic to reduce startup’s test and tune time to 50%
Peak Technical – Telecommunications Engineer
Certified Power Inc., Mundelein,IL 2013 - 2013
Verify UDP data between a Telemetry system and the customer’s server
Analyzing the data captured by RS-232 ComProbe II
Cellular Technician – Network Operations 2010 - 2013
Verizon Wireless, Overland Park, Kansas
Inure proper operation of a large group of Verizon Network Equipment.
Support interdepartmental objectives for cell site’s preventative maintenance
for generators, power plant, alarms, etc.
Perform installation, integration and optimization of Lucent 3G/Ericsson 4G
BTS equipment. Also sweep/PIM/terminate coax cable and calibrate RF Power.
Utilize XNG to delete the T1 circuits and add the Fiber circuits in the backhaul
link upgrade for each cell site supporting LTE
City Planner – AT&T Project 2007 -2009
Resource Recycling Technologies N.A. Bend, Oregon
Manage several Telco City Planners in copper cable recycling for AT&T.
Create reports via: MS Access and Excel; Streets & trips ; PIDs; and IPODs.
Plan cable discovery/verification/extraction via AT&T Site Surveys and Telco
applications: NERV; LFAC, TIRKs,
Premier Systems Inc., Orland Park, Illinois 2003 - 2007
Motorola Software Test Engineer
Use Clear Case, Unix, Pearl, and V series cell phones.
Performed Web Browser and Feature Test Case execution for 3G phones
Submit Change Request Documentation, RTA files for Carrier Validation.
Utilize Java scripting Tools, RTA, Nemo, and Flex Auto Automated Test Software
Execute Feature testing and Call Performance testing (Dropped calls, MO, MT, etc)
Write Perl script to parse RTA logs and format web based stats
System Engineer 1995 – 2001
Motorola Inc., Schaumburg, Illinois
System Engineer II
Recommended changes to reduced process time 70% and quality of load, integration, and testing
Technical lead for deploying Compaq’s ServerNet (S-Series) Home Location Register (HLR) in South Carolina and North Carolina
Planned and led First Office Application (FOA) for the EMX2500 HLR41 Authentication feature in Novosibirsk Russia, and executed IS41 Network test cases to verify call processing then prepare Switch/HLR databases for Subscriber Migration
Installed operating system, network server, and software on ServerNet mated pair HLRs
Configured and tested EBTS Proto-type Next Generation RF Systems via RF test Equipment.Wrote first LabView program to automate Picket Fence testing of harmonic responses of a 20-channel IDEN EBTS; which provided data that improved product’s performance and quality.