ROBERT JOHNSON JR.

Belvidere, Illinois *****

815-***-****

adssox@r.postjobfree.com

https://www.linkedin.com/in/robert-johnson-baa17017

SUMMARY OF QUALIFICATIONS

Extensive IT and Engineering experience in Telecommunications, Biomedical, and Manufacturing industries.

Specific strengths include:

Technical Project Management

Identifying and resolving equipment malfunctions.

Developing and Testing application software.

Streamlining processes for technical improvements.

Delivering technical training presentations.

Configuring and developing data networks.

TECHNICAL SKILLS

Language Proficiencies : Basic, C++, Java, LabView, XML, SQL, Pascal, Fortran, HTML,

Assembler, TACL, MS-DOS, SNMP++, Visual C++, Pearl, TICLI

Software Proficiencies: MFC, Apache/Tomcat, Palm, J2EE, UNIX, Guardian,,JSP, Servlets,

Active Directory, MRO-MAXIMO, SQL, MOTOSEEM, Radiocom, PST, Wormplug, RTA,

ClearCase, Unix, NEMO, Mobile Phone Tools, Net Analyst; XNG, 5620 SAM

Protocols Proficiencies : SNMP, TCP/IP, FTP, ISDN, DSL, ATM, Ethernet, ARP, HDLC, X.25, Token Ring,

CSMA/CA,TDMA, CDMA, FDMA, BISDN, SS7, LAPB, ICMP, EGP, DAP, CMIP, IGP,

MCP, RARP, PLP,RIP, SIP, SMTP, TFTP, UDP, SONET, LAPD, IPX, Frame Relay,

WAP, WCDMA, GSM, GPRS, PDP, HTTP, WML, SMS, USB,T1 circuits - Micro Wave

and Copper,

Hardware Proficiencies : Compact ServerNet, SUN, Siemens X-Ray, JDSU: HST 3000 Tester, NID, IDEN EBTS,

Cell Phones, two-Way Radios, RF Test Equipment-Fluke; HP; Agilent; TEK; R&S,

Network Test Equipment, 10-Key Systems, Cable Construction, HLR, BTS, SIM Module,

T1 systems, Alcatel Lucent 7705, Acterna FST-2209-TestPad, Cisco: 15310-CL; P- CE-

100T- 8

Database Proficiencies: MS Access, Oracle, MYSQL; PeopleSoft

EDUCATION

Graduate Certificate, Computer Science/Telecommunications, Illinois Institute of Technology

M.S. Telecommunications/Computer Science, DePaul University, Chicago, Illinois

Leadership Training, Dale Carnegie, Chicago, Illinois

Rochester Institute of Technology, New York – Xerox Engineering Development program

B.S., Electronics Engineering Technology, DeVry Institute of Technology, Chicago, Illinois

Certifications: MicroTrain – CCNA, CCNP Routing, CCNP Switching, CCNP Troubleshooting (2016)

PROFESSIONAL EXPERIENCE

IT/CCTV/Alarm Contractor 2016 – 2017

Atlas, Contingent, Onforce

Provide technical field support for VPN installations

Trouble-shoot and repair VPN installations

Trouble-shoot and repair CCTV systems

Trouble-shoot and repair Alarm systems

Desktop Publisher 2016 – 2016

Aunt Martha’s, Park Forest, IL

Provide support for WordPress Blog site.

Provide manual for setting up WordPress over

Xamp on a Desktop PC

Nessco Corp - Dell - PC Migration – Lead Tech 2015 - 2015

DuPont Information Technology, Madison, Wisconsin

Tactfully interface with customers in support of PC data migration.

Use Dell’s migration tool to backup XP PC data to an Win 7 PC

Technologist II – Global Customer Support – NA 2013 - 2015

Motorola Solutions, Schaumburg, Illinois

Tactfully interface with customers in support of Mototrbo price quotes.

Analyze an resolve a wide variety of Mototrbo product support issues

Characterize and replicate customer issues in a technical lab

environment, utilizing documented processes/instructions, whereby

eliminating configuration, install mistakes, or educate proper use

and programming

Provide technical support related to features, functionality, compatibility,

required hardware, retrofits and performance data.

General Dynamics – Construction Supervisor 2013 - 2013

Kforce, Tampa, Florida

Field Verification of 50KW Generators and ATS according to CDs

Document changes in installations for As builds

Upload project close out documents to SITERRA, OneVision

Use critical path logic to reduce startup’s test and tune time to 50%

Peak Technical – Telecommunications Engineer

Certified Power Inc., Mundelein,IL 2013 - 2013

Verify UDP data between a Telemetry system and the customer’s server

Analyzing the data captured by RS-232 ComProbe II

Cellular Technician – Network Operations 2010 - 2013

Verizon Wireless, Overland Park, Kansas

Inure proper operation of a large group of Verizon Network Equipment.

Support interdepartmental objectives for cell site’s preventative maintenance

for generators, power plant, alarms, etc.

Perform installation, integration and optimization of Lucent 3G/Ericsson 4G

BTS equipment. Also sweep/PIM/terminate coax cable and calibrate RF Power.

Utilize XNG to delete the T1 circuits and add the Fiber circuits in the backhaul

link upgrade for each cell site supporting LTE

City Planner – AT&T Project 2007 -2009

Resource Recycling Technologies N.A. Bend, Oregon

Manage several Telco City Planners in copper cable recycling for AT&T.

Create reports via: MS Access and Excel; Streets & trips ; PIDs; and IPODs.

Plan cable discovery/verification/extraction via AT&T Site Surveys and Telco

applications: NERV; LFAC, TIRKs,

Premier Systems Inc., Orland Park, Illinois 2003 - 2007

Motorola Software Test Engineer

Use Clear Case, Unix, Pearl, and V series cell phones.

Performed Web Browser and Feature Test Case execution for 3G phones

Submit Change Request Documentation, RTA files for Carrier Validation.

Utilize Java scripting Tools, RTA, Nemo, and Flex Auto Automated Test Software

Execute Feature testing and Call Performance testing (Dropped calls, MO, MT, etc)

Write Perl script to parse RTA logs and format web based stats

System Engineer 1995 – 2001

Motorola Inc., Schaumburg, Illinois

System Engineer II

Recommended changes to reduced process time 70% and quality of load, integration, and testing

Technical lead for deploying Compaq’s ServerNet (S-Series) Home Location Register (HLR) in South Carolina and North Carolina

Planned and led First Office Application (FOA) for the EMX2500 HLR41 Authentication feature in Novosibirsk Russia, and executed IS41 Network test cases to verify call processing then prepare Switch/HLR databases for Subscriber Migration

Installed operating system, network server, and software on ServerNet mated pair HLRs

Configured and tested EBTS Proto-type Next Generation RF Systems via RF test Equipment.Wrote first LabView program to automate Picket Fence testing of harmonic responses of a 20-channel IDEN EBTS; which provided data that improved product’s performance and quality.

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