Scrum Master Project Manager

NAOMI KYEI

Snellville -Georgia · ***- ***- ****

Email:******@*****.***

https://www.linkedin.com/in/naomi-k-846854238/

Experienced Scrum Master of 7+ years providing servant leadership techniques to multiple teams both offshore and onshore delivering successful products/project deliverables from Agile mindset (Scrum, Kanban & SAFE) and waterfall model of working.

7+ years servant leader with vast leadership skills fostering teams’ processes, ways of working, objectives and goals.

7+ years guiding multiple teams through multiple simultaneous SDLC, CICD, UI/UX, migrations and ITSM projects.

Vast experience working with multiple software’s/tools such as JIRA, version one, SharePoint, Confluence, Azure DevOps (ADO), Rally, Clarity, Trello, Service now, Salesforce, Office 365 etc.

EXPERIENCE

JULY 2019 - PRESENT

KROGER (RETAIL) - SCRUM MASTER

Coordinates sprints, retrospective meetings and daily stand-ups

Coaches team members in Agile frameworks (Scrumban and SAFE)

Guides the Scrum Team's focus on creating high-value Increments that meet the Definition of Done.

Removes impediments/blockers to aid our Scrum Team's progress.

Ensures that all Scrum events take place and are positive, productive, and kept within the timebox.

Use of Jira to track, plan and report teams progress on a weekly cadence.

Shields the team from external influences.

Guides the team on how to use agile values, agile principles, and agile framework practices to delight customers and contribute towards building a culture of trust, respect, simplicity, courage, transparency, and agility.

Helps find techniques for effective Product Goal definition and Product Backlog management.

Helps the Scrum Team understand the need for clear and concise Product Backlog items.

Helps establish empirical product planning for a complex environment.

Assesses the agile health of the team and coach them to higher levels of fluency at a sustainable pace for the team and department.

Embodies agile behaviors and practices while exhibiting an innovative attitude and an aptitude to embrace change and improve the practices and processes of the team daily.

Oversees the scrum process, coaches the team; facilitates transparent and adaptive culture.

Assist teams to identify, communicate and resolve or escalate risks and issues;

Runs interference for non-critical unplanned work that may prevent the team from completing their planned Sprint.

Assists with the grooming, preparing, and prioritizing of Product Backlog items to ensure clarity, conciseness, and readiness for Developer and/or DevOps work.

Ensures the Product Backlog is the single, centralized source of work for the Team using JIRA.

JULY 2016 – JULY 2019

TD Bank - SCRUM MASTER /PROJECT MANAGER

Ensured that goals, scope, and product domain are understood by everyone on the Scrum Team and that the team understands and practices agility.

Managed 2 scrum teams to successfully deliver and meet sprints goals and objectives.

Facilitated Scrum events as needed, and reinforces the teams agreed upon rules including the definition of ready and definition of done

Found techniques for effective backlog management and ensured the Product Owner knows how to arrange and forecast the product backlog to maximize value during refinements.

Coached the team in scrum values and practices, empiricism, self-organization, cross functionality, continuous improvement

Use of Azure devops (ADO) to track, plan and report teams progress on a weekly cadence.

Helped the team create high value products that by removing impediments, and protecting the team from distractions and complacency

Caused changes both inside and outside the team, to maximize the value delivered by the team

Ensured coordination between teams for integrations.

Led team efforts in relentless improvement by helping team members take responsibility for their actions, facilitating the team retrospectives, and teaching problem-solving techniques.

Worked with product owners to handle backlogs and new requests

Resolved conflicts and remove obstacles that occur

Helped teams implement changes effectively

Ensured deliverables are up to quality standards at the end of each sprint.

Guided the development teams to higher scrum maturity.

Helped built a productive environment where team members ‘own’ the product and enjoy working on it.

JUNE 2015 - JULY 2016

EVERSIDE HEALTH – SCRUM MASTER/PROJECT MANAGER

Facilitated and supported all scrum ceremonies: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective

Ensured deliverables were up to quality standards at the end of each sprint

Guided and coached the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers

Managed each project’s scope and timeline

Worked with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product

Worked with product owners to handle backlogs and new requests

Helped the scrum and development teams to identify and fill in blanks in the Agile framework

Helped the scrum team achieve higher levels of scrum maturity

Tracked and managed project plan, tracked risk and reported project's current status

Identified and eliminated obstacles that prevented the team from achieving their goals and ensured effective communication within/across project teams.

Fostered team collaboration and communication

Mentored team members and other stakeholders on Agile best practices

EDUCATION

KUMASI TECHNICAL UNIVERSITY- ASSOCIATE DEGREE

TEXTILES STUDIES

SKILLS

Efficient leader overseeing multiple projects

Effective Communicator

Problem solving skills

Agilist (Scrum, Kanban and SAFE)

Accountability

Delegation skills

Team management skills

Adaptability

Skilled motivator

Critical thinking and time management

CERTIFICATIONS:

CSM (Certified Scrum Master) - Certified

Project management professional (PMP) – Certified

Professional Scrum Master - Certified

Certified SAFe® Scrum Master (SSM)

ITIL Version 4 - Certified

ACTIVITIES

Invested in Development programs and mentorship of youths around my neighborhood

Sport, Travel and music

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