Personal Assistant Customer Care

Profile An energetic and confident client care specialist with an

eager approach to problem resolution. Through attention to detail and excellent organization skills I aim to use my leadership and strong work ethic to elevate overall team success. As well as finding solution based resolution for customer care needs. Experience Client Relations, GRK Enterprise; Spokane, Washington - 2020-2022

Responsible for daily client management including independently creating plans and communicating deadlines between client and members of the team. Responsible for negotiations regarding timeline, pricing and efficiency of labor. I also managed client feedback and problem resolution as we had a 100% satisfaction guarantee which included effectively working with team members to create constructive and successful solutions. Operations Manager, McClain Real Estate Group; Carlsbad, California - 2019-2020

Managed real estate operations in a high stress, face paced environment inducing all communication between brokerage and client. All documents regarding property sale were efficiently and sensitively handled on a constricted time frame. As well as managing any client concerns and working with the reality team to find a solution based resolution to any cause for concern. Additionally I managed and carried out the scheduling of open houses and showing of available properties while keeping a clients needs in mind while doing so. Personal Assistant, Mrs. Kalin’s Barn: Spokane, Washington - 2017- 2019

Assisted the owner of a prominent wedding venue with all daily needs including the planning and managing a customers needs in regards to their event. Customers concerns regarding anything revolving around their event were handled with efficiency and kindness as the success of their event is of the utmost value to the company and myself. I also handled any scheduling and pricing concerns and worked with clients to achieve a resolution that was comfortable with for both parties involved.

Education Mt. Spokane High School; Spokane, Washington- High School Diploma 2018

Mira Costa College; Oceanside, California- Business Communication 2020

Abbigil Kalin Oceanside, CA 92054

Mobile: 509-***-****

Email: *********@*****.***

Skills Excellent communication, ability to manage time wisely and multi-task to guarantee client satisfaction and increase overall productivity, demonstrates strong understanding of interpersonal communication, budget conscious, expansive knowledge of data and marketing management, experienced with all Microsoft products and well as experience working with apple and adobe products.

References Available upon request