Customer Service & Security and vigilance

Mohammad Faisal

Corresponding Address: - Building No-502,

2nd floor, A block, Near Shiv Mandir

New Ashok Nagar New Delhi

Pin code - 110096

Phone (mobile):- +919*********

E-mail:-khan_bakai@hotmail,com

Objective:

To secure a permanent long-term position that would provide diversity, financial stability and opportunity to utilise my knowledge and skill for the growth and the development of the progressive organization.

Work experience:

• Currently working with DIAL (Delhi International Airport Limited) as a Senior Associate, (Terminal Security and Vigilance).

• 1 year experience in Air India Sats (AISATS) as a Customer service agent (CSA) at Delhi IGI airport T3.

• 2 year experience in Kisaan Bio fuel Pvt. Ltd as a Marketing Manager

• 2year experience in Rich Green bio fuel Pvt. Ltd as a Head of Administration.

• 1 year experience in ICA Institute as a Unit Head in Administration Job responsibilities:

• Getting passengers through check points and to terminals quickly and safely

• Completing pre-boarding checking procedures before passengers and flight board planes

• Assigned transport of special needs passengers including the disabled parents with infants senior citizens etc.

• Managed log of unclaimed baggage

• Coordinated timely delivery of baggage with ground handlers

• Responsible for monitoring arrivals departures and making public announcements in that regard

• Enforce safety and security measures and protected sensitive zones.

• Determine flight close-out times and complete and verify flight forms.

• Accepted baggage for check-in and collected baggage charges.

• Escorted passengers in wheelchairs from the terminal to the aircraft.

• Processed reservations coordinated stand-bys and monitored cabin availability.

• Checked in passengers at ticket counter and distributed boarding passes.

• Airfield security is essential to the ongoing operation of the airline industry and is enforced by a team of guards working in locations inside the airport as well as on the airfield on runways, access roads, gates and at the perimeter. The job of an airfield security guard is to oversee the safety and continued functioning of all operations on the airfield. Vigilance and determination are the keys to the protection of innocent lives and ensuring that passengers’ trips go as smoothly as possible. Guards must control access to the aircraft, baggage and pickup areas, and other restricted access points including traffic control towers, operations, and the airfield itself. Duties also include verifying and scanning vehicles every vehicle that enters the airfield and authorising it. The guard staff must also interact with the public to guarantee their safety and the security of the airport itself. In addition to the physical task of patrolling, securing the airfield, and screening passengers, guards must also file written logs and report to superior officers when a breach in security occurs either on the airfield or within the airport.

• Completing the boarding procedure and ensuring proper boarding BGR prompt and solving sitting issue.

Strengths:

• I maintain an optimistic & positive attitude towards life.

• I focus and know what other person want.

• I Endeavour to learn from every individual and experience.

• I am smart working and down to earth.

• Specialization in Microsoft office (word, excel power point). Academic qualification

• B.A. from Bundelkhand University Jhansi in 2011.

• +2 from UP board in 2008.

• Metric from UP board in 2003.

• PGDCA PA from Entire Institute Pvt.ltd.

Professional qualification

• Basic Avsec certified 18 Dec 2018.

• Quality assurance training

• Pre-sea training for GP Rating in HIMT institute Chennai in 2005.

• STCW 95 course of Merchant Navy.

• Personal Survival Techniques.

• Elementary First Aid.

• Fire Prevention and Fire Fighting.

• Personal Safety and Social Responsibilities.

• Oil Tanker Familiarizations

Permanent Address:

Hno. 121, PREM NAGAR NEAR DADUPURA MASJID, ORAI DISTT (JALAUN) Uttar Pradesh. India Pin code-285001.

Earliest on selection

Salary expected: Negotiable

Nationality: Indian.

Marital status: Single

Passport No. P7364956

Date of issue. 27/01/2017

Height. 182cm

Weight. 75 kg

Date: Mohammad Faisal

Place:

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