Sales Associate Customer Service

Opal Barton

Uniondale, NY ***** Albany, NY ***** 516-***-**** ***********@*****.***

Education

University At Albany, State University of New York Expected May 2024

Bachelor of Science in Business Economics

Relevant Coursework

Financial/ Managerial Accounting, Statistics, Microeconomics/Macroeconomics, Information Tech for Business, Marketing Principles

Experience

Better Business Bureau- Remote August 2022- Present

Dispute Analyst

Mediate disputes between consumers and businesses

Utilizing analytical skills to properly resolve conflicts

Handling caseloads containing more than 50 cases a day

The Children’s Place- Garden City, NY January 2021 - Present

Sales Associate

Operating cash registers and cash handling

Selling Credit Cards and achieving company goals of selling 2 credit cards a day

Providing exceptional customer service by assisting customers with their shopping needs

Making sure the store stays organized by properly organizing merchandise

Old Navy- Garden City, NY February 2020 - August 2020

Sales Associate

Communicated with customers to improve their experience

Cross sold products to increase the store’s sales amount

Trained two new employees on raising revenue for the company

JCPenney- Garden City, NY

Sales Associate June 2019- January 2020

Balanced cash registers

Maintained knowledge of store’s products to better assist customers

Extra-Curricular Activities

The National Society of Leadership and Success August 2022- Present

Fred Schaufeld Scholarship Program- Freeport, NY April 2021- June 2021

Recorded student data and tracked information in Excel

Reviewed student files and updated their portfolios

Bobbi and the Strays- Freeport, NY April 2021- June 2021

Socialize with ten to fifteen cats to make them suitable for adoption

Oversee ten cats and ensure their safety so they are suitable for future adoption

Skills

Computer: Proficient in Microsoft Office, Excel, PowerPoint, Word, Teams, Intermediate in Alteryx

Proficient in Workday

Certificates

Business Analytics Certificate Expected May 2024

Contact this candidate