Security Officer Console Operator

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

ENOLIA

COLLINS

E

*** ******** **, *******, ** 70084, 504-***-****, *************@*****.*** Focused Security Supervisor delivers consistent and professional work for every assignment. Offers 24+ years in Petro Chemical Security environments and top-notch abilities in my Security Skills. Reliable security guard with solid record protecting personnel and assets. Trained in CCTV monitoring, foot patrols and visitor screening. Prevent security issues by checking every bag, vehicle and personnel thoroughly. Motivated Site Security who works effectively under pressure and makes sounds decision Exceptional team leadership with an outstanding work ethic FSO Homeland Security

Certification

Security Personnel Training Security Officer Certificate Certified First Aid and CPR Lost Prevention Training Security Console Operator November 2020 - Current

Allied Universal New Orleans, Louisiana

Detected contraband items with thorough examinations of bags, boxes and personnel. Kept security and facility managers updated on security activities and incidents with thorough daily reports. Monitored and authorized entrance and departure of employees and visitors to guard against theft and maintain security of premises.

Monitored multiple building and grounds areas with CCTV feeds. Minimized security breaches with effective locking and monitoring procedures. Protected building users by screening vehicles, staff and visitors. Security Shift Supervisor May 2009 - November 2020 Securitas Critical Infrastructure Kansas City, Missouri Increased employee morale through effective coaching, training, and relationship management with direct reports.

Verified correct resources allocation by assessing customer security needs and coordinating manpower to meet demand.

Monitored security team performance and provided constructive feedback or developed corrective action plans.

Increased efficiency and quality of security service delivery by analyzing and correcting daily operations issues.

Drafted reports and submitted to appropriate personnel. Visited site locations to assess [Job title] performance and provide feedback. Maintained optimal guest security standards by overseeing works on-site security staff. Prepared thorough reports detailing daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. C

EDUCATION

Managed staff with focus on alert, courteous, and professional behavior. Protected staff through careful monitoring of entrances, exits and CCTV feeds. Security Shift Supervisor August 2004 - May 2009

Wackenhut Security Baton Rouge, Louisiana

Assist the captain of the site in assuring that all security officers work is implemented and enforced security protocols measures.

Investigate all security and safety concerns.

Patrol commercial property and associates parking lots areas. Responded to calls in both routine and emergency situations Process and logged details events and accidents reports that occurred during each shift Prevented crimes by noting and reporting all unusual unauthorized and illegal crimes Verified each contractor and employee right to access or deny their access to restricted areas Monitored security team performance and provided constructive feedback or developed corrective action plans.

Verified correct resources allocation by assessing customer security needs and coordinating manpower to meet demand.

Prepared thorough reports detailing daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Addressed or escalated personnel issues, such as payroll errors, employee complaints, or other concerns. Maintained optimal guest security standards by overseeing works on-site security staff. Kept detailed records of incidents, activities,

Distribution Security Officer June 2000 - June 2004 Wackenhut Security Baton Rouge, Louisiana

Defused conflicts and security issues through effective de-escalation and crisis management techniques. Patrolled public areas regularly to detect and resolve unsafe conditions. Contributed to total building security, effectively distributing resources to cover all access points and building areas.

Protected building occupants and guests by controlling access points, preventing unauthorized individuals and confiscating contraband items.

Responded promptly to various medical and security emergencies, delivering first aid, securing scenes, and detaining individuals.

Identified security concerns through regular facility and equipment inspections. Investigated different types of disturbances, including fights, thefts, and vandalism. Secured building against intrusion by consistently checking and locking windows and doors. Maintained clear and detailed documentation, logging inspections and completing timely incident reports. Minimized security breaches with effective locking and monitoring procedures. Kept security and facility managers updated on security activities and incidents with thorough daily reports. General bills of lading for trucks pickup loads

Print and schedule truck shipping reports

Was responsible for arrival and departure of trucks and containers General May 1991

St. James High School, Vacherie, Louisiana

Computer Information Technology August 1992

Phillips Junior College, New Orleans, Louisiana

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