Data Entry Customer Service
Resume:
JEANELLE SALAZAR
Murrieta, CA 92562
A dedicated and compassionate professional with extensive background in elderly care, child care, customer service and office administration. I am very enthusiastic to know further and update myself with new techniques, and skills. I have very good interpersonal skills, and the ability to adapt and learn quickly. A team player committed to providing high quality service and developing client/customer relations.
EDUCATION:
Heartsaver CPR and First Aid Certification
Issue Date: 6/28/2020
Center City High School,
Escondido, CA
Diploma 1997
ROP Business & Office Occupations
Certificate 1996
Description
This course provided entry-level, upgrade and advanced training in general office, word processing, secretarial, and related occupations. Instruction covered the following areas: introduction to the modern office, keyboarding skills, document formatting, business English, use of reference materials, telephone techniques, filing and records management, proofreading, machine calculation and business math, and interpersonal skills. Training functions included the use of computers/printers, electronic typewriters, calculators, transcribers, copiers and telephones.
EXPERIENCE:
03/20 - Present
Grace Home Athena
Winchester, CA Senior Caregiver
Assisted living facility-Responsibilities include assisting residents with personal care and basic needs, including healthcare, medication administration, updating their narrative charts, bathing and grooming, dressing, toileting, exercise, cooking and preparing meals, serving meals, housekeeping, taking inventory and ordering food and household supplies, 06/15 - 8/21
Menifee Union School District - Oak Meadows Elementary School, Murrieta, ca
Noon Supervisor
Responsibilities included supervising and monitoring the students on the school grounds, in the cafeteria, and in the school buildings to ensure the safety of the students and student compliance with the school and District policies and regulations. 02/99 - 05/04
Publisher’s Creative Systems, Escondido, CA
Production Control Administrator
A magazine subscription fulfillment house-Responsibilities included planning, scheduling, coordinating, documenting, and fulfilling all of the magazine subscription fulfillment operations, including bulk billing, renewal, and magazine shipment circulations. This entailed working with multiple team leaders within the company, communicating with our publisher clientele, and other associates daily, ensuring that our deadlines are being met, and other matters were being addressed.
List Services
Responsibilities included building and updating customer/subscriber mailing list computer files for our clients, working with list brokers to fulfill subscriber mailing list rental orders for promotional media solicitations.
Customer Service/Data Entry
Responsible for answering multi line phones, customer relations, troubleshooting, incoming and outgoing emails, and all data entry transactions including new orders, renewals, payments, and changes of address.
6/96 - 1/99
Escondido East Apartments, Escondido, CA
Assistant Manager
Responsible for Answering calls, reviewing prospective tenant applications, accounting, billing correspondences with tenants, maintenance orders, filing and keeping office clean and orderly.
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