Customer Representative Hobby Lobby

NATASHA COX

Te eee Ridge, Tennessee, *****, US

ENA p Cees

PROFESSIONAL SUMMARY

Professional who is both energetic and poised.

All aspects of running a successful store, including opening and closing procedures, recruitment, and banking, are well-understood,

Performance-based.

Talented (Job Title] with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily

functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach

Talented supervisor with strong problem-solving and conflict-resolution skills who has led teams and organizations to success for more than [Number] years.

Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations,

Dedicated to providing high-quality services and products

Customer-focused leader looking for a position as an assistant or operations manager.

Strong presenter, communicator, and problem solver who can work effectively and efficiently with a wide range of customers and needs.

Adaptable

Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic

Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Driven Retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Sells {Type] and [Type] products while

adapting to new industry trends and changing customer desires.

Professional in retail sales with experience in product placement and merchandising

Extensive inventory management and shipment processing experience.

SKILLS

© Team management © Communications

© Problem resolution © Sales and marketing.

© Verbal and written communication © Effective leader

© Staff waining/development © Coaching and mentoring

© Employee scheduling © Supervision

© Problem resolution

EDUCATION

High School

Bearden High School

Work History

2009

Knoxville, TN

Manager

Toys"R"Us

General Manager

Hobby Lobby

© Help customers with their general problems.

© Help customers with their problems.

© Double-check promotions and discount policies, as well as follow up on money transfers and customer debts.

© Reviewing financial transactions and keeping track of the budget to ensure that everything runs smoothly and on time.

Customer Representative

cvs

© Provided excellent customer service by quickly resolving issues and responding to inquiries.

© Reviewed and updated customer account profiles in [Software]

© Aided sales associates by providing knowledgeable assistance with a variety of issues.

© I'm answering customer and vendor questions.

© Consulted with outside [Type] parties to resolve discrepancies and create effective solutions.

ACCOMPLISHMENTS

November, 2013 to December, 2016

Knoxville, Tn

March, 2016 to February, 2022

Oak Ridge, TN

August, 2018 to June, 2022

Oak Ridge, TN

‘© Managed and led a team of [Number] Retail Sales Associates

* Promoted to Key Holder after only [Number] months of employment.

* Achieved status as one of [Number] top sales performers in the region comprised of [Number] stores.

© Product Promotion: Up-sold products and motivated customers to upgrade current product plans.

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