NATALIE PAPALEO

Life Science Logistics Specialist

Glenolden, PA 19036

adssch@r.postjobfree.com

+1-610-***-****

Authorized to work in the US for any employer

Work Experience

Life Science Logistics Specialist

Radiant Global logisti - Folcroft, PA

October 2017 to Present

1. Maintained inventory controls by collecting location orders, and documenting temperature controlled specimens

• Drafted shipment BOL's and shipping shipping labels

• Communicate with couriers to confirm delivery windows and reduce shipment delays

• Supported customers by maintaining positive business relationships with key personnel and consistently meeting needs

• Managed subcontractor activities reviewing proposals developing performance specifications and serving as liaisons between subcontractors and organizations

• New Employment training

• Supported seamless imports and exports accurately completing customer paperwork and shipping manifests

• Impeccable customer service skills

• Sales skills

• Managed and coached teams over in the Philippines

• Familiar and has worked with Diatherix and Neo Genomics labs

• Dispatch drivers to pick up medical specimens in a timely manner and monitor job until it is delivered to correct shipping center.

• Experienced in freight forwarding

• Proficient and familiar how to use cargowise system

• Ability to find trained couriers in 50 states to pick up medical specimens from patients, hospital, or prisons

Education

2 SEMESTERS in Health Science

Delaware County Community College - Media, PA

August 1992 to May 1993

LICENSED COSMETOLOGIST in Cosmetology

GORDON PHILLIPS - Upper Darby, PA

September 1989 to July 1990

High school diploma

Academy Park High School - Sharon Hill, PA

September 1985 to June 1989

Skills

• Logistics

• Communication skills

• Time management

• Databases

• QuickBooks

• Typing

• Analysis skills

• Freight

• Pricing

• Customer support

• Microsoft Powerpoint

• Human resources

• Microsoft Outlook

• Process improvement

• Customer service

• Specimen collection / processing

• Account management

• Microsoft Word

• Sales

• Supply chain

• Transportation management

• Microsoft Office

• Microsoft Excel

• Hospitality

• Computer networking

• Motivational interviewing

• Salesforce

• Product development

• Order fulfillment

• Shipping & receiving

Assessments

Customer service — Familiar

March 2022

Identifying and resolving common customer issues

Full results: Familiar

Sales skills — Familiar

March 2022

Influencing and negotiating with customers

Full results: Familiar

Scheduling — Familiar

March 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

1. Technical SKILLS

• PROFICIENT IN MICROSOFT OFFICE / OUTLOOK, EXCEL,WORD, POWERPOINT

• KNOWLEDGE OF TRANSPORTATION MANAGEMENT TRANSPORTATION & 5 YEARS OF EXPERIENCE

• BUSINESS STRTEGY SKILLS

• DEDICATED AND COMMITTED TO PROVIDE SUPERIOR, TIMLEY, INTERNAL AND EXTERNAL CUSTOMER SERVICE

• STRONG INTERPERSONAL SKILLS WITH THE ABILITY TO COMMUNICATE CLEARLY AND EFFECTIVELY WITH VERBAL SOLUTIONS

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