AP Specialist

EDUCATION

The Humber College Institute of Technology & Advanced Learning Lakeshore, ON

BCom in Finance (CGPA: 90.7%) Graduation Date: April 2022

Awards: Academic Award of Excellence (BCom 1st Place), BMO Scholarship, Business School Dean’s Award.

WORK EXPERIENCE

Ontario Municipal Employees' Retirement System (OMERS) Toronto, ON

Specialist, Accounts Payable (Contract) May 2022 – Aug 2022

Worked directly with cost center managers and financial system support to resolve a variety of issues related to IFRS principles, GAAP rules and differing territory tax regulation.

Aided the transition of ORBIT file storage to SharePoint, developed new procedures for eliminating time and enhancing useability.

Reconciled all General Ledgers to identify cost center variances and ensured all hires were updated with new SOPs.

Toronto Dominion Bank Mississauga, ON

Personal Banking Associate Jan 2022 – May 2022

Achieved 980% over my quarterly sales target and assisted in formulating new strategies to advance peer performance/LEI.

Maintained and built relationships with 20+ new customers weekly to deliver legendary retail experience and exceed service standards.

Collaborated with senior management to formulate new advice strategies and trained Customer Experience Associates.

Toronto Dominion Bank Mississauga, ON

Customer Experience Associate Sep 2021 – Jan 2022

Created operations processes and solved 50+ client inquiries weekly via active listening and applying an empathic approach to client-initiated complaints.

Generated investment opportunities that surpassed quarterly benchmarks by 100% and provided sound advice at various customer touchpoints, contributing to top-tiered service delivery.

Wawanesa Mutual Insurance North York, ON

Claims Assistant (Co-op) May 2021 – Sep 2021

Researched and presented innovative ideas related to process enhancements, time-efficient workflows and proposed new methods of facilitating internal payments.

Reviewed invoice details for inaccuracies and prioritized claims based on urgency by using expert judgement, police evidence and interpreting at fault ratios.

LEADERSHIP EXPERIENCE

Humber Lakeshore Toastmasters Etobicoke, ON

Treasurer May 2021 -May 2022

Managed club budget, tax return preparation, advised 10+ new Toastmasters and ensured all membership renewals were completed on time to guarantee the group remains Presidents Distinguished.

Humber Finance Society Etobicoke, ON

Director Of Education Nov 2020 – May 2021

Partnered with other student heads to construct a portfolio for educational purposes, which gained 10.46% over the S&P 500 benchmark and spearheaded industry Q&As with active professionals.

LEADERSHIP EXPERIENCE

Skills: Microsoft (Excel, PowerPoint) Python Sage 50 Qualtrics QuickBooks Oracle Bloomberg

Interests: Strategy & Operations, Data Analytics, Public Speaking, Trading Competitions, Table Tennis

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