Process Consultant Salesforce Administrator

( * * * ) -***-* ***

S A L E S F O R C E D E V E L O P E R

**** ******* ** * * en A l l en ************@*****.*** N E H A N A L L A

P R O F I L E S U M M A R Y

* ***** ** ********** ** the Salesforce CRM Platform as a Developer and Administrator.

Experience in all phases of Software Development Life Cycle (SDLC) and project life cycle processes.

Hands on Experience with Salesforce Setup menu, Configuration, Custom application Development, Administration and Deployment of applications to Platform. Experience in creating Custom Objects, Custom Fields, Field dependencies, Relationships, Pick-lists, Custom Tabs, Validation rules, Work Flows, Approval Processes, Page Layouts, Search Layouts to meet the clients requirement and functionality.

Experience in Apex Classes, Apex triggers, Test Class, Visual Force pages, SOQL and SOSL.

Experience in SFDC Administrative tasks like creating Profiles, Permission Sets,Roles, Users, Record Types, Reports, Page Layouts, Workflow Alerts, and Dashboards. Experience in working with Force.com Standard Objects Accounts, Contacts, Leads,Cases, Opportunities and Campaigns.

Experience in using data loader tools - Apex Data Loader, Import Wizard, and SFDC Data Export and Informatica cloud on demand data loader. Implemented Scheduled Apex and Batch Apex.

Knowledge on SOAP and REST Web services.

E D U C A T I O N

Saint Leo University/Masters in

Computer Science.

OU/Masters of Business Administration

JNTU/Bachelors in Information

Technology

CERTIFICATION

Salesforce Certified Administrator

W O R K E X P E R I E N C E

Salesforce Developer

Prime Line Solutions 11/2019 -04/2021

Interacted with various business user groups for gathering the requirements for SalesForce Implementation and documented the Business and Software Requirements. Worked on various salesforce.com standard objects like Accounts, Contacts, Leads,Opportunities, Reports and Dashboards.Designed, and developed the Custom Objects, Validation Rules, Page Layouts, CustomTabs, Components, Visual Force Pages to suit to the needs of the application. Developed Custom VF pages and Apex classes and have also written various. Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.

Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.

Developed Cascading Style Sheets (CSS) for creating effects in Visual force pages. Performed Data Migration Activities to handle bulk loads using APEX Data Loader. Enhanced SOQL queries and Classes without hitting the governor limits. Worked with SOQL&SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.

Reviewed the test cases provided by the QA team, and providing feedback. Created the workflows for automated business process. Environment: Force.com Platform, Salesforce Unlimited Edition Custom/Standard Objects, Custom Tabs, Page Layouts, Force.com, SOQL/SOSL Queries, Workflow &Approvals, VisualForce Page, Controllers, Reports, Informatica on Demand, Eclipse,Force.com Eclipse Plug-in, SalesForce.com sandbox, data load, Security, HTML, JavaScript, CSS. Salesforce Administrator

08/2018 -03/2019

Created Objects, Fileds and Relationships.

Implementing Various Profiles and Layouts..

Implemented various rules triggers and work flows based on the business requirements. Developed reports, dashboards,and processes to continously monitor data quality and integrity.

Set up and manage security, user permissions, password resets, break/fix instructions, and data access. Execute data loading. Maintain security, which will include security settings and sharing guidelines. User roles, profiles, hierarchies, and daily data archiving and monitoring are designed, created, and maintained.

Prime Line Solutions

Salesforce Administrator/Consultant

Fusion Technologies

06/2014 -06/2016

Experience on ISO 9001, ISO 27001 and CMMI Dev V1.3 Worked on Agile Methodologies

Experience in Software Development Life Cycles and its application to projects. Conducting Gap analysis in line with various process frameworks. Facilitating the Management review meetings and SQA reviews Metrics data collection analysis and reporting.

Conducting Audits against the defined processes of the organization and setting new goals. Audits reporting, conducting Root cause analysis and audit follow-up, process improvement facilitation. Review of all types of Project Plans and selected management work products, Project Schedule, Configuration Management Plan, Risk Plan etc.

Conduct several different types of Reviews/ Audits for projects/ programs on a regular basis. Manage non Compliances using different spread sheets and tracked them to closure. Perform Process Maturity and CMMI level 3 Compliance for all projects & supporting function . Process Consultant

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