Customer Service Remote
Resume:
Deborah Karowski
Rockport, TX *****
********@*****.***
Customer-oriented, strategic-thinking sales professional with over 25 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi- tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions. Authorized to work in the US for any employer
Work Experience
Business Consultant/Sales
Stellar Energy Solutions - Corpus Christi, TX
2019-08 - Present
• Maintained productive relationships with existing customers through exceptional follow-up sales
• Establish new clients by meeting customer needs with-in companies parameters
• Implemented professional sales presentations to creatively communicate product quality and market comparisons
• Fostered relationships with customers to expand customer base and enhance loyalty and retention
• Capitalized on growth and expanded opportunities by maintain thorough and current knowledge of all products, competitive offerings and market developments
• Assessed departmental operations to determine areas for customer service improvement and support
Merchandising Specialist
Mosaic - San Antonio, TX
2005-03 - 2012-05
• Created merchandise displays based on planogram
• Discussed merchandise needs with shift supervisors
• Recommended merchandise to customers based on needs and preferences
• Maximized potential for sales cycle success through effective promotions placement and eye- catching product displays
• Planned product displays to increase sales
• Featured product promotions to reflect special deals
• Tracked store inventory and oversaw ordering processes
• Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory
• Managed visual displays for company to drive exposure and increase revenue Sales Representative
Russell Stover - Phoenix, AZ
2001-06 - 2003-09
• Implemented consultative sales techniques to generate revenues and exceed sales targets
• Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions
• Planned and followed through with inventory management for each store
• Created and implemented store displays, promoting sales and growth
• Strengthened branding initiatives by coordinating annual events to maximize outreach
• Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel
• Introduced customers to new offerings and updated accounts
• Established appointments with potential customers to showcase products and services
• Supported clients with targeted and highly successful product launches
• Tracked store inventory and oversaw ordering processes
• Placed prices and descriptive signage to enhance displays and promote items
• Created merchandise displays based on planogram
Sales Representative
Tom Christal Co - San Antonio, TX
1990-03 - 2001-01
• Maintained productive relationships with existing customers through exceptional follow-up after sales
• Assessed departmental operations to determine areas for customer service improvement and support
• Established and serviced accounts in assigned territory
• Capitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments
• Planned and followed through with inventory management for each store
• Implemented professional sales presentations to creatively communicate product quality and market comparisons
• Secured sales by providing recommendations to promote brand effectiveness and product benefits
• Fostered relationships with customers to expand customer base and enhance loyalty and retention
• Created and implemented store displays, promoting sales and growth
• Develop plan-o-grams to maximize sales
Education
Bachelor of Arts in Art
Arizona State University Tempe - Tempe, AZ
1977
Skills
• Planogram interpretation
• Product merchandising (10+ years)
• Seasonal promotions
• Marketing knowledge
• Interior retail displays
• Merchandising plan development
• Inventory control
• Strong communication skills
• Organized
• Positive outlook
• Consulting (1 year)
Groups
Rockport-Fulton Chamber of Commerce
2017-09 - Present
Voting Board Member
Tourism Council
Rockport Cultural Arts District
2018-01 - Present
1. board Member
Contact this candidate