Security Associate It Intern

Summary

Network engineering has been a passion of mine. I am currently in school, going after my CCNP. I am very goal orientated. I have awesome organizational skills. I consider myself a people person with excellent verbal and written communication skills.

Current Certification

CCNA CSCO13656836 10/2020-10/2023

Education and Certifications

Associates of Science Degree in Information Technology: Computer Network Systems, March 2015

ITT Technical Institute, Norwood, MA

CCNA, Cisco Certified Network Assistant, 2015 to January 2023

Network Technology Academy Institute

I obtained my first CCNA certification in January CSCO13103858 – 1/ 2017-1/2020

Professional Experience

Ginkgo Bio Work (Contractor for KFORCE) (April 2022- July 2022)

Network Engineer

● Manage Ginkgo’s LAN, WAN and security projects to support new initiatives, capacity, upgrades, new

products and/or features.

● Work in a Cisco technology-based network that includes Meraki Switches, Meraki Firewalls, Cisco Catalyst

switches, Nexus data center switches, ASR routers, ASA and Firepower firewalls and ISE

● Collaborate with other infrastructure teams in the architecture governance process, and provide technical

input to project team areas as appropriate

● Skilled in protocols such as HSRP, BGP, DMVPN, and RSTP

● Ability to implement high-level design for all facets of the network and network security both wired and

Wireless

Cisco Nexus 7k/5k/2k Switches

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Cisco Nexus 9k Switches

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Cisco Catalyst 6500 Switches

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Cisco ASR / ISR Routers

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Cisco Firepower platform

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Cisco Meraki Stack

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Firewall services inclu

R4 Solutions (February 2021-February 2022)

Network Engineer

Worked on routers (ie protocols BGP, OSPF, EIGRP), switches (spanning-tree, vlans, mst), WAN optimization network development, implementation, and maintenance

Streamlined the process of troubleshooting and monitoring LAN/WAN activities

Installing and configuring WIFI Meraki Access Points, wireless

Possess excellent verbal and written communication skills

Supported over 5000 users

Involved in the deployment of Remisoll and Omnicell projects and installations

Possessed good organizational and management skills.

Handled multiple tasks and work under pressure.

In-depth knowledge of Cisco IOS Firewall feature set (IOS 15.X).

Switches: Cisco Catalyst 3500/ 3550/ 3700/ 3900/ 4000/ 6500 series switches.

Switching protocols: Ether Channel, 802.1q, ISL, VLANS, VTP, DTP, STP, RSTP, MST, MPLS.

Routers: Cisco 2500, 2600

Strong understanding of firewall functions such as NAT/PAT and VPN

Understanding and working knowledge of Radius/LDAP/802.1x

Knowledge of Spanning-Tree and Port-Channels

Experience with any High Availability concepts: HSRP/VRRP, A/A and A/P

An understanding of SD-WAN, QoS and Traffic Sharring

The ability to design detailed network drawings

Cisco Certified Network Professional (CCNA)

Fortinet Network Security?4 (NSE4)

Palo Alto Networks Certified Network Security Associate (PCNSA)

Azure

Network Technology Academy Institute (2018 to 2021)

Network Engineer/Cisco Network Consultant

In-depth knowledge of Cisco IOS Firewall feature set (IOS 15.X).

Switches: Cisco Catalyst 3500/ 3550/ 3700/ 3900/ 4000/ 6500 series switches.

Switching protocols: Ether Channel, 802.1q, ISL, VLANS, VTP, DTP, STP, RSTP, MST, MPLS.

Routers: Cisco 2500, 2600, 2700, 2800, 2900, 4000, 4500, 6500, 7200 routers.

Routing protocols: OSPF, RIP, EIGRP, EBGP.

LAN/WAN: TCP/IP, Frame Relay, DMVPN, HSRP, GLBP, VPN, GRE Tunneling, IPSEC, PPP, DHCP, DNS, FTP, TFTP, HDLC, access control lists.

Implemented IP addressing schemas for network topologies, including super-netting and VLSM when they were required.

Router and switch IOS backup and recovery.

Applications: MS office 97/2000/2003/2010/2016, Norton Antivirus, Visio 2016 and TeamViewer.

Operating Systems: Windows XP/2000/ /7/8/10

Responsible for troubleshooting of networking equipment across multiple sites.

Created and delivered training materials and support to staff on customer sites.

Implemented SNMP on various devices, allowing for network management.

Negotiated service contracts with suppliers, including circuit carriers.

Created network topologies using Microsoft Visio.

Santander Bank (October 2019 to February 2020)

Desktop support

Upgrade Windows 7 PCs to Windows 10.

Knowledge of operating systems and networks.

Ability to troubleshoot and communicate issues.

Experience with Active Directory and Office 365.

Granite Telecommunications (May 2019 to October 2019)

IT Technician

Provided a high level of customer support to improve customer service.

Used computer and software applications to input and retrieve information.

Worked with NOC at lavel2.

Troubleshot network problems remotely

.Responsible for handling on-network and off-network equipment customer calls and guiding clients through LAN/WAN troubleshooting to resolve technical issues.

Parexel (October 2018 to April 2019)

IT Technician

Migrated computers from Windows 7 to Windows 10.

Troubleshot technical issues for clients.

Set up applications.

Diagnosed computer problems.

Setup printer peripherals.

PCS Electronic Recycling and Secure Data Destruction (August 2014 to December 2018)

Tech Support

Diagnosed computer problems.

Monitored computer processing systems.

Installed software and perform tests on computer equipment and programs.

Set up computer equipment, scheduled maintenance, and taught clients to use programs.

Imaged, updated, installed software for brands like Lenovo

Astra Zeneca (May 2014 to July 2014)

Tech Support Analyst (Contract)

Tested and imaged desktops and laptops.

Maintained, analyzed, and troubleshot, software and computer peripherals.

Ability to setup, configure and add all hardware.

Assisted corporate desk side support technicians with large IMAC’s.

Assured that all tickets required follow up work and/or calls received appropriate attention.

Provided technical support to end-users via telephone.

Backed up and burned end user data.

Assisted in developing and documenting improvements to current processes.

Assisted coworkers in resolution of end users’ technical issues.

Assisted coworkers in the execution of established processes and escalations.

Tested, imaged and cleaned PC’s, laptop, monitors, printers, and other related hardware.

Nutter McClennen & Fish LLP (March 2014 to May 2014)

Desktop Migration Technician

Windows 7 migration for 100 laptops in a 5 and half week time frame.

Troubleshot technical issues for client.

Set up printers for client work areas.

Ace Insurance (January 2014 to February 2014)

Temporary Migration Tech/Next Day Support (Contract)

Installed Windows 7 onto 50laptops in a six-week time frame.

Troubleshot and maintained monitors.

Set up printers.

Addressed all technical issues for client.

Installed applications.

Backed up information onto server.

Bank of America (August 2013 to January 2014)

Desktop Migration Technician (Contract)

Performed employee workstation migrations, upgrades, and office relocations.

Managed part inventories.

Ensured a clean and orderly work environment.

ITT Technical Institute March/2013-September/2013

IT Intern

Assisted systems support manager with IT maintenance tasks including setting partitions, uploading software, installing data on school computers, and running virus sweeps.

Used imaging and hardware inspection software, systematically installed memory and video cards into computers and reformatted and cloned hard drives.

Helped install efficiently distributed LANs across the school with staff and guest Wi-Fi.

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