Customer Service Office Manager

LISA M. CONBOY

Vero Beach, FL ***** 772-***-**** ***********@*****.***

EDUCATION

Indian River State College

Ft Pierce, FL

Associate in Science Degree May 1993

Major: Health Services Management

WORK EXPERIENCE

Marc E. Lieberman M.D.

Vero Beach, FL

Office Manager August. 1987 – July. 2022

• Responsible for running of all aspects of the office and for providing efficient administrative support across the practice.

• Provided excellent customer service in a medical office and ensured that all patients were well attended.

• Managed office operations, workflow, office staff- including recruitment, performance management and training/development of specialty practice.

• Maintained and operated the electronic/paper health records and billing system.

• Updated patient records and handled all prior authorizations.

• Scheduled appointments, surgeries, and referrals for patients.

• Point of contact for all other office related issues. SKILLS & CERTIFICATIONS

Eclinical Works EMR 2009 - 2022

• Electronic medical record (EMR), practice management and personal health record software and services to healthcare providers.

Skills: Powerful communicator, solid work ethic, dependable, adaptable, positive attitude, organized. Efficient in Microsoft Word and Outlook.

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