RPSGT, Customer Service,Computer Operator, Mail Processor

Colleen J. Truman

**** ***** ****, *******, ********, 49203

517-***-**** *******.**.******@*****.***

Customer Focused Clinical Technologist with 20 years experience in computer acquisition, data analysis, report composition and training. Strong critical thinking and problem solving skills. EPIC EHR Super User, experience in supervision and training/mentoring sleep technologists.

Experience

Registered Polysomnographic Technologist 2007 to 2022

Henry Ford - Allegiance Health - Sleep Health Center Jackson, MI

Coordinate registration of students for American Academy of Sleep Technologist A-Step program

Prepare students for testing during ten day course through didactic lessons and hands on activities

Provide excellent patient care in collaboration with all members of the health care team (manager, doctors, nurse practitioners, medical assistants, office support and technologists)

Train and instruct new technologists and medical assistants

Provide concise and thorough information through process documentation

Administer appropriate therapies according to physician orders and written protocol

Ensure accurate collection of sleep data and appropriate therapeutic interventions for all patients

Ensure accurate sleep staging, appropriately score respiratory events and leg movement events and arousals

Preliminary interpretation and observational reports of study data

Set-up and maintain various non-invasive ventilation support devices, such as CPAP, BPAP and pressure support ventilators

Experience with Solcom, McKesson, Next Gen, Sysa/Series, Office Suite, Allegiance Health Intranet and EMR

Registered Polysomnographic Technologist 4/2007 to 12/2007

Midwest Center for Sleep Disorders Okemos, MI

Registered Polysomnographic Technologist 2006 to 2007

Mid-Michigan Heart Group Okemos, MI

Registered Polysomnographic Technologist 2001 to 2006

Allegiance Health - Sleep Health Center Jackson, MI

Customer Service Associate 5/2001 to 9/2001

Lowe’s Home Improvement Centers Jackson, MI

Membership Sales and Customer Service Associate 1999 to 2001

Sam’s Club Jackson, MI

Mail Processor 1998 to 1999

Champion Printing Jackson, MI

Corporate Liaison, Administrative Assistant 1985 to 1998

Senior Computer Operator Jackson, MI

Senior Traffic Clerk and Corporate Travel Coordinator

Jacobson Stores, Inc,

Answering Service Operator 1988 to 1989, 1996

Swartley Ambs Communications Jackson, MI

Marketing Representative and Manager Assistant 1983 to 1985

Bake-A-Teria, Inc. Jackson, MI

Sales Supervisor and Assistant to the Manager 1980 to 1983

So-Fro Fabrics Jackson, MI

Education and Certifications

Registered Polysomnographic Technologist 2003 to present

Instructor Certification – Basic Life Support 2013 to present

Lansing Community College Lansing, MI

Program of study: Sign Language Interpreter

Jackson Community College Jackson, MI

Courses include: Computer Programming, Science, Math, and Business Administration

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