Service Representative Customer Support

(sm) Samuel Mouton

& * © Midlothian, Tx ***** *2-469******* 4 *************@*****.***

PROFESSIONAL © Versatile team member offering over 4 years of experience handling tasks

SUMMARY smoothly and efficiently. Adapts well to changing processes, programs and team

requirements. Eager to contribute to growing company.

SKILLS Customer Care Company Guidelines

Display Model Assembly Client Needs Assessment

Design Visualization Active Listening Skills

Merchandise Sales Statistical Data

Work Documentation Critical Thinking

Sales and Marketing Support Handling Materials

Microsoft Excel Constructive Feedback

Merchandising Strategies Sales Documentation

Client Satisfaction

WORK HISTORY MERCHANDISE SPECIALIST 06/2021 to CURRENT

Target Logistics Midlothian, TX

‘* Monitored inventory levels and kept adequate stock in product displays on

sales floor.

Verified products appeared at correct locations in proper quantities.

Removed damaged, out-of-code, not-in-set and discontinued items from

displays,

Inspected merchandise for quality and arranged proper display location on

floor.

CUSTOMER SERVICE REPRESENTATIVE 08/2019 to 01/2021

Teleperformance Irving, TX

‘* Answered constant flow of customer calls with minimal wait times.

* Offered advice and assistance to customers, paying attention to special

needs or wants.

Provided primary customer support to internal and external customers.

Developed community reputation through commitment to customer

satisfaction and strong client relationships.

EDUCATION Desoto High School& Isteam3d, Desoto, TX 08/2017

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