Customer Service Security Officer

LYNNE JOHNSON

*** ******* ******

ERIE, PA. *****

814-***-**** **********@*****.***

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Email · LinkedIn Profile · Twitter/Blog/Portfolio

My objective is to always do my best to e an asset to my employer. I have extensive experience in Customer Service. I work hard to ensure that customers have great experiences. I

EXPERIENCE

DATES 9/2021- PRESENT

URICK FOUNDRY

GRINDER/FINISHER

DATES- 05/2021- 09/2021

GAUDENZIA-HOUSE OF HEALING

WATCHED OVER CLIENTS AND CHILDREN. HELPED WITH COUNSELING AND PROVIDED GUIDANCE.

DATES- 08/2020 - 12/2020

MARKETING/ DAVE HALLMAN CHEVROLET

Spoke to customers about any questions or concerns they may have had, making sure that they had great experiences with the Hallman Auto Group.

DATES- 10/2016 – 06/2020

COMPLIANCE OFFICE/ SLEEP COACH/ MEDCARE EQUIPMENT COMPANY

Spoke to patients about the medical equipment they used, making sure that all of their questions or concerns were answered.

DATES- 09/2013 – 10/2016

SECURITY OFFICER/ VICTORY SECURITY

In the Main lobby at UPMC Hamot Hospital, I directed patients and visitors to the correct areas of the hospital. If need be, I secured the Main Lobby of the hospital, making sure that everyone was safe from any safety threats that might arise.

DATES – 01/2005 -09/2012

TELEPHONE (411) OPERATOR/ VERIZON

Answered 411 calls, making sure telephone numbers, addresses and directions were given to customers promptly, courteously and correctly in a very timely manor.

EDUCATION

DATES – 05/2013 – 08/2016

ASSOCIATES DEGREE IN CRIMINAL JUSTICE/ FORTIS INSTITUTE

I graduated with a 3.98 GPA. My attendance was close to perfect.

SKILLS

Extensive Customer Service Skills

I listen to the needs of customers

I am well spoken

I empathize and can resolve issues

I have found that helping others gives me gratitude. I like to help people in any way that I can.

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