Jasmine Cook
*********@*****.***
To obtain a challenging position where I can contribute to the success of your company by utilizing my experience and education.
Work Experience
Patient Coordinator
PHYSICIANS AT CALL
July 2017 to August 2022
Conducting care process on-boarding for each new patient by facilitating the completion of online intake form which will include demographics information, clinical history, and objectives for treatment.
Data entry and metrics reporting
Verified insurance and benefits; collected co-pays
Utilized the Matrix and DocuTap EMRs
Assists patients who need treatment requiring insurance carrier pre-authorization
Interviewed patients to asses their needs and liaise with insurance companies and providers for prior authorization.
Scheduler Coordinator
STERICYCLE
January 2017 to July 2017
Efficiently and effectively managing a high volume of telephone calls ranging between 150-200 per day.
Scheduling patient's appointments in conjunction with orders
Registered new patients and took demographics
Urgency of care and patient convenience, involving multiple sites when appropriate
Mental Health Specialist
CHICAGO LAKESHORE HOSPITAL
February 2016 to November 2016
Resigned due to lack of hours)
Collaborated by phone with surrounding hospitals for intakes
Responsible for crisis intervention with patients
Held Psycho Educational Groups including AA, introduction courses, hygiene and medication preparation
Assisted with ADLs
Utilized multiple different EMRs including EPIC
Mental Health Specialist
SINAI HEALTH SYSTEM
June 2015 to October 2015
Provided culturally competent biopsychosocial assessments, counselling, and case management services for clients in need of mental health services
Treated and cared for patients demonstrating understanding of cognitive, physical, emotional and chronological status
Participated actively and collaborated with multidisciplinary treatment team members in the treatment planning process to develop a common approach and obtain successful treatment outcomes
Demonstrated accountability and responsibility for the therapeutic milieu
Documented incidents and potential life-threatening and emergency situations
Utilized multiple different software's including EPIC
Mental Health Specialist
THRESHOLDS - Chicago, IL
August 2011 to April 2015
Provided direct services to clients through outreach, including case management, counselling, advocacy, linkage and referral
Attended daily staff clinical meetings to be proactive in successfully transitioning clients back into the community
Managed a caseload of 25 clients
Maintained required agency documentation and writing client mental health assessments and care plans
Monitored apartment site in concert with DCFS regulation
Assisted in the development of independent living skills including menu planning, grocery shopping, housekeeping and planned community activities