Support Representative Marikina
Resume:
Tyron Vela
#**B South Dao Street, Marikina Heights, Marikina City
*************@*****.***
EXPERIENCE
Teleperformance, Antipolo — Technical Support Rep.
November 2019 - June 2020
First job as a technical support representative for a non-voice account at Teleperformance’s AT&T chat department. Handled customer technical issues and upsold products at a side level as instructed.
OJT Technical Librarian
August 2018
Practiced technical library duties such as maintenance of old and worn-out books, creating library cards, and organizing catalog and stockpiles.
OJT Circulation Librarian
September 2018
Facilitated the flow of library materials that are being lent and returned, filling out library cards and keeping track of due dates for each returned book.
EDUCATION
Marikina Catholic Highschool, Marikina City
Highschool Graduate
2015
Polytechnic University of the Philippines
Undergraduate
2018
SKILLS & STRENGTHS
Polite
Patient.
Mticulous
Intermediate Computer Skills
Intermediate English Skills
Fast and comprehensive typing skills
AWARDS
AHT King - Teleperformance
Awarded for the shortest handling time among the class during training.
Berlitz Certification
Certified for passing Berlitz test in both voice and non-voice.
LANGUAGES
English, Filipino
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