Tyron Vela

#**B South Dao Street, Marikina Heights, Marikina City

+63-927-***-****

adsrr6@r.postjobfree.com

EXPERIENCE

Teleperformance, Antipolo — Technical Support Rep.

November 2019 - June 2020

First job as a technical support representative for a non-voice account at Teleperformance’s AT&T chat department. Handled customer technical issues and upsold products at a side level as instructed.

OJT Technical Librarian

August 2018

Practiced technical library duties such as maintenance of old and worn-out books, creating library cards, and organizing catalog and stockpiles.

OJT Circulation Librarian

September 2018

Facilitated the flow of library materials that are being lent and returned, filling out library cards and keeping track of due dates for each returned book.

EDUCATION

Marikina Catholic Highschool, Marikina City

Highschool Graduate

2015

Polytechnic University of the Philippines

Undergraduate

2018

SKILLS & STRENGTHS

Polite

Patient.

Mticulous

Intermediate Computer Skills

Intermediate English Skills

Fast and comprehensive typing skills

AWARDS

AHT King - Teleperformance

Awarded for the shortest handling time among the class during training.

Berlitz Certification

Certified for passing Berlitz test in both voice and non-voice.

LANGUAGES

English, Filipino

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