EVA OQUINN
Remote flexible, Honest, hard working TEC Support hear.
Sulphur, LA 70663
*.*.******@*******.***
Customer service experience working in call centers. Consistent positive interactions with customers and knowledge of time management.
Proven ability to provide excellent customer service in busy environments. I am able to, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaint.
I practice Good Listening, and always show each and every customer empathy and understanding. Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Survey Taker
Shiftsmart/Dynata
September 2022 to Present
Make calls and take surveys
Tech Support Representative
Serverplus - Utah
February 2021 to August 2022
Assist customers with troubleshooting the internet, Assist customers with troubleshooting device,
Input the correct data for customers credit/debit card Timekeeper
Triad Electric and Controls - Westlake, LA
January 2008 to June 2008
Keep records of employees worked hours.
File Papers
Make phone calls,
Make orders
This was a temporary job.
Call Center Representative
Sprint PCS Call Cemter - Lake Charles, LA
This was a temporary job
ASSIST CUSTOMERS WITH THEIR PHONE BILL
ADD MINUTES TO CUSTOMERS PHONES
SUPPORT
Secretary
Wastewater Specialties, LLC - Sulphur, LA
Answer phones
Timekeeper
Lake Charles, LA keep workers time
Education
High school diploma
Hackberry High School - Hackberry, LA, US
May 1994
Skills
• English
• People skills
• ability to work solo or as a team
• Microsoft Windows
• Learning technology
• Microsoft Windows Server
• flexibility
• Technical Support
• VPN
• Tech Support Internet
• Android
• Retail sales
• Typing
• Troubleshooting
• Self Motivated
• Customer service
• Call center
• Computer Networking
• Operating Systems
• Network Support
• VoIP
• TCP/IP