Customer Service Case Coordinator
Resume:
Davelynn Ann Leialoha Adriano
Lanai City, Hi 96763
*************@*****.***
Talented Certified Nurse Assistant skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new policies and new changes for patients. And always ready and available to work endlessly.
Willing to relocate
JOBS EXPERIENCES
Maui Health Systems April 2022 – Present
CNA 221 Mahalani Street
Full time 40hrs Wailuku, Hawaii 96732
●Assist with Giving input to RN for development and revision of resident care plan
●Assists with ongoing data collection, identifies changes in resident status and reports changes to RN/LPN
●Assist in implementing care plan, sets priorities of care with licensed staff
●Assists with admissions, discharges and transfers/ambulation
●Assist in Reporting evaluation to RN/LPN if outcomes are not met, if resident responses are unexpected or unusual
●Assist with recording data and nursing care activities in medical record following Department/Unit/CMS standards
●Assist in Utilizing Department and Unit forms per procedures
●Reports incidents, work related injuries, unsafe equipment or environment to supervisor or other appropriate person
●Assist with functions with awareness of and applies infection control principles and standards, including resident, environment and employee issues
●Assist in Reporting pertinent resident data at shift report, reports problems to licensed staff, change nurse or supervisor
Bayada Home Care Feb 2022 – June 2022
HHA 2202 Main Street #250
Full Time 40hrs Wailuku, Hawaii 96732
●Assisted with personal activities, such as showering, dressing and grooming.
●Provided light housekeeping such as doing laundry, washing dishes and changing the bed linens.
●Planning, preparing meals and serving meals
●Helping when need to use toilet, help with taking down clothes and cleaning the client up
●Monitoring and documenting a client condition, including checking vital signs or recording how much they ate, and also the amount of drink.
●Giving medication reminders or giving pre poured medication to client
Master Care Agency Feb 2022 – April 2022
Par 1 and Par 2 210 Imi Kala Street
Full time 40 hrs Wailuku, Hawaii 96793
●Assisted with the clients personal hygiene, including showering, oral care, hair and skin care.
●Assisting the client in the use of toilet facilities, including bed pans
●Assisted client out of bed, excluding the use of mechanical lifting equipment unless trained and documented as competent
●Assisted client with walking, including the use of walkers and wheelchairs when needed
●Assisted client with self administered medication
●Meal preparation and feeding when required
●Assisted with prescribed exercises when the client and the Nurse Aide have been instructed by the appropriate health professional
●Record and report changes in the client’s physical condition, behavior or appearance to supervisor or Case Coordinator
●Documenting Services delivered in accordance with Master Care Home Care policies and procedures.
Always Best Care Seniors Jan 2022 to Present
Nurse Assistant 1001 Dillingham Blvd
Full time 40hrs Honolulu, Hawaii
96817
●Assisted in providing hands on care to patients in a variety of settings, including hospitals and Nursing Facilities.
●Performed routine tasks under the supervision or Registered Nurses
●Assisted in taking patients temperature, pulse and respiration rate.
●Assisted in taking blood pressure and determine its range is abnormal
●Answer call lights and determine any additional help is needed
●Serve meals and feed patients and mash up food if necessary
●Shower and dress patient
●Make beds and perform light house keeping duties in the patients room
●Assisted in taking the patient walking
●Provided them skin care
●Set up equipment for Doctor exam
●Observe patients physical, mental, and emotional conditions
●Observe fluid intake and output
●Report abnormal changes to patterns to Nursing Staff
●Assisted in Emptying bedpans and change dirty linens
EDUCATION
Chaminade University
Criminal Justice/ Psychology
Graduated: December 2015
3140 Waialae Ave
Honolulu, Hawaii 96816
Bachelors of Science Degree
Aiea High School
General Studies
Graduated: June 1990
98-1276 Ulune Street
Aiea, Hawaii 96701
High School Diploma
SKILLS
Attention to detail
Verbal and Written Communication
Consistency
Interpersonal Experience
Record Keeping
Knowledge of medical Terminology
Understanding of Common disorders
Proper Hygiene
Patience
Empathy and Compassion
Flexibility
Customer Service
Problem solving
Time Management
Organization
Team Work
Multi Tasking
Microsoft Office 365
Social Skills
Decision Making
Detail Oriented
Filing
Answering phones
CERTIFICATIONS
American Red Cross
Adult and Pediatric First Aid\CPR\AED
Expires: 12/10/2023
Certificate ID: 00CHG4
Honolulu Police Department
Citizens Police Academy
Graduated: November 2015
Certification received by completing 45 hours
Learned skills such a learning how to use a firearm
Learned to maneuver their Police transport
Learned to complete police reports and report to a troubled call
Learned how to respond to any civilan emergency
References upon request
Contact this candidate