Training Specialist Project Manager
Resume:
Antonia Sanchez-Digrazia
Wethersfield, CT, *****, US
************@*****.***
Work Experience
/01 - PRESENT
Self Employeed, English/Spanish Translator
Provides translations, proofreading and editing to companies, organizations and private clients, ensuring accuracy, quality and consistency of translated materials, maintaining strict confidentiality of clients’ identity.
07/01/2021 - 07/01/2022
AccordCare/Companions Forever, Newington, CT, Bilingual
(English/Spanish) Scheduler/Care Coordinator
Coordinate scheduling by matching caregivers with clients, enter data into electronic scheduling system and maintain client files. Experienced in Sandata/Santrax maintenance scheduling databases. Perform QA follow up calls with clients/family and monitor caregiver performance on an ongoing basis. Provide back-up phone coverage and manage inquiries from clients, families and caregivers. Problem-solve scheduling issues in close cooperation with payroll department. Work closely with management to anticipate staffing needs to ensure adequate pool of caregivers. Document any
client/caregiver incidents for resolution of any identified problems. Participate in the on call rotation agency policies. Provides interpretation/translation for limited English proficiency client.
/01 - /01
Wheeler Clinic, Hartford, CT, Bilingual Senior Counselor Worked cooperatively with DCF and other social services agencies, psychiatric, psychological, medical and legal professionals involved with the client and family to provide front line crisis intervention, safety planning and appropriate referrals to internal/external providers for support and services by phone/virtual, in-home and in the community. Develops, implements and facilitates initial transition treatment plans and timeline for next steps as defined by the program. Provides interpretation/translation for limited English proficiency clients. AHA First Aid, CPR, AED certified.
/01 - /01
Corsicana, Newington, CT, Safety Professional(Temp) Applied safety principles, standards and practices to reduce injury to workers. Conducted regular audits and walk-throughs of facility and operations to identify existing/potential hazardous conditions. Compiled inspection reports/records. Investigated accidents and acted as company representative for OSHA. Worked with physicians to ensure return-to-work program to reduce OSHA recordable cases. Inspected equipment to meet safety standards and made
recommendations about safeguards requirements. Chaired the Safety Committee.
/01 - /01
HomeGoods, Bloomfield, CT, Training Specialist
(Substitute)
Delivered core skill training to general warehouse associates with a focus on operational safety, effectiveness, engineered standards and management. Supported company values and policies.
/01 - /01
Courtyard by Marriott, Cromwell, CT, Bistro Attendant Courteously and efficiently prepared and delivered guest food and beverage requests. Managed cash register and monetary transactions, performed opening/closing duties. Mentored and trained new hires in all tasks and procedures. Successfully completed Bistro training courses.
/01 - /01
Interpreters & Translators, Inc., Glastonbury, CT, Bilingual Project Manager (Temp)
Coordinated, supervised, reviewed and delivered projects to comply with customer expectations ensuring accuracy and timeliness. Supported project execution and provided translation, proofreading and editing in English and Spanish.
/01 - /01
State of CT, Hartford, CT, Bilingual W.I.C. Program Monitor
Conducted monitoring reviews of the twelve local agencies throughout CT for regulatory compliance with State and Federal contractual policy requirements. Assisted with
preparation/updating of training materials, policies and procedures. Completed monitoring and performance evaluation reports outlining operational successes and deficiencies and provided appropriate plans for corrective action. Delivered training, coaching and orientation to local and State agency staff. Handled and documented client issues and complaints through negotiation/conflict resolution practices . Translated programmatic and outreach materials into Spanish. Provided interpretation to LEP recipients.
01/01/2003 - 01/01/2005
Advocacy Unlimited, Inc., Bilingual Educator/Translator Education
Central CT State University, New Britain, CT, Bachelor's Degree in Psychology/Applied Linguistics
Greater Hartford Community College, Hartord, CT,
Greater Hartford Community College, Hartord, CT,
Associate Degree in Liberal Arts
Distrito Maritimo, Valencia, Spain, High School in High School Diploma
1987-01-01
Conservatorio Superior de Musica de Valencia, Spain, Bachelor's Degree in Music Theory & Piano
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