Data Entry Customer Service
Resume:
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Mary Harvell
Carleton, MI 48117
*************@*****.***
Objective: To utilize my 20+ years of office experience for the betterment of your office and myself.
Education: Airport High School - Carleton, MI Graduate 1990
Downriver Business Institute - Riverview, MI
Monroe County Community College — Monroe, MI
University of Phoenix — Online Courses 2009
Skills: Multiple years of experience in office management including overseeing support staff.
Proficient in bookkeeping, payroll, collections and billing.
Proficient in Great Plains, MS Office, Outlook, & Microsoft Word.
Proficient in managing dates/calendar system.
Complete office management.
Employment History:
October 2017 — March 2018 West Side Beer — Taylor, MI
Accounts Receivable Manager
Responsible for all receivables, collections, processing return checks, answering phones and handling any and
all customer complaints, filing, balancing bottle returns.
November 2016 — September 2017 __Jackie’s Transport — Northville, MI
Accounts Receivable/Payable/Assist Dispatch
Responsible for all receivables and Payables; to include answering phones, accepting phone payments
processing drivers daily paperwork, data entry and filing, Provide support to dispatcher on a daily basis.
April 2000- March 2016 Farmer &Underwood Trucking — Belleville, MI
Accounts Receivable/Payable/Payroll
Providing administrative support for the owner including but not limited to: Correspondence, filing, data entry,
collections, payroll, accounts receivable, client management, answering phones and reconciling end of month
statements. Also working on task with extreme time constraints.
December 1998 — April 2000 Michigan Cat — Brownstown, MI
Service Accounting Supervisor
October 1997 — November 1998 Michigan Cat — Novi, MI
Service Accounting Supervisor
Responsible for processing large volumes of work orders for shop and field service work. Duties included
union employees’ payroll, purchase order inventory, overall opening and closing of work orders, preventive
maintenance dispatch supervisor, and customer service.
June 1996 - October 1997 Michigan Cat — Novi, MI
Preventative Maintenance Dispatch Supervisor
Duties included scheduling maintenance and product improvements on heavy equipment, ordering parts,
opening and closing work orders, dispatching technicians, and customer service.
Conclusion
I believe I am good employee because of my work ethic with regard to my loyalty and the pride that I take in
performing well at my job. I work very well under stress and can multi-task and accomplish what is needed to
complete the job at hand. I work very well with others and have a positive attitude. Most importantly, as you
can see from the above, I have only been with two separate companies within the last 18 years which shows the
loyalty I do have for my employer.
Reference
Shane Ferguson Kool Radiator 734-***-****
Pat Allie ABS Fitness 734-***-****
Contact this candidate