Senior Technology Sales Director

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VINCENZA (TINA) CARINI

954-***-**** ***********@*****.*** linkedin.com/in/vtcarini Fort Lauderdale, FL 33351 AWARD-WINNING SALES DIRECTOR CUSTOMER SUCCESS SPECIALIST SME SAAS- TELECOMMUNICATIONS EXPERT BUSINESS DEVELOPMENT EXECUTIVE CAREER SYNOPSIS

An outcome-focused, driven, and seasoned Sales Executive with 14+ years’ experience in the Banking, Financial Services, and Insurance domain. Successful track record of selling SaaS solutions to renowned entities such as Navy Federal Credit Union, Fidelity, Robinhood, Rocket Mortgage, HCA, BlueCross BlueShield, USAA, and American Express. Well-versed in forging strong networks with internal and external stakeholders, developing sales funnels, and promoting top-line growth.

Skilled at developing prospect accounts, nurturing customer relationships, and leading teams in contact center ecosystems. Solid experience in outbound customer engagement and campaign management, with an ability to migrate from legacy to cloud contact center solutions and AI solutions along with extensive collaboration as a Service

(CaaS) Contact Center as a Service CCAAS/ United Communications UcaaS/telecommunications/technology. Well- versed in securing channel partnerships within the IT Vendor space such as Cisco and Microsoft, and alliance Partnerships such as AVSPL. Creative problem-solver, with excellent leadership, communication, and interpersonal skills.

KEY AREAS OF IMPACT

Core Skills: Sales Leadership • Insurance • SLED • Securities • Financial Services • Security Programs • Telecommunications • Data Analysis • Sales Forecasting • Contact Center Management • Channel Partnerships • Account Management • Retail Banking • Stakeholder Communications • Relationship Management • Lead Generation • Social Media Marketing • Vendor Management • Customer Relations • Prospecting • Consumer Lending • Marketing • Collections • Solutions Selling • Cross-Selling • Up-Selling • SaaS • WFM • API • CRMs • AI • Full Tech Stack • MS Exchange • AI • G-Suite

Technical Skills: Microsoft Exchange, SaaS, Cloud services, G-Suite Certifications: Enterprise Solution Provider, Complex Design & Cloud Architecture Professional, Telecom Professional CTS Professional A/V, UC Professional, SPIN, CM Manager, AWS Architect, CSP Sales CMSP, Master RAIN Certified Solution, CompTIA Security+ CCNA PROFESSIONAL EXPERIENCE AND IMPACT

Revation Systems - San Francisco, CA National Sales Executive Mar 2022 - Present Spearhead the operations of Sales Managers nationwide, close clients’ deals, develop consultative sales strategies, seek revenue growth opportunities, and develop channel and alliance partnerships. Created $68M+ in 48 months of new ARR by leading direct-to-market national green space.

• Responsible for all aspects of Contact Center Sales, UcaaS, CCaaS, SMS, Digital Office, Mobile Worker, WFM, Voice Video Collaboration, Securitization of POC and Payroll Hosted Continuity Platforms.

• Successfully transformed account vertical targeted accounts driving a 62% increase in new green space sales traffic; surged sales revenue by 68% in 2022 and drove $6.25M+ in new ARR via vertical cross-sales; accomplished YTD $6.8M in new sales.

• Charged with the ownership of training 64 sales representatives to facilitate knowledge transfer, resulting in increased productivity by 70%+ in new and existing regions and ancillary products.

• Improved prospect traffic by 40% through SEO marketing strategies; successfully secured $37.8M recasting from only $6.2M, driving new healthcare Cloud CaaS TBR.

• Developed the alliance and MSP channel & alliance partnership programs, trending significantly more branding and overall an increase in ancillary metric by 60% YTD, 2022. 2

Vincenza (Tina) Carini 954-***-**** ***********@*****.*** Professional Experience Continued…

• Cultivated 17 SLED RFP partnerships, leading to $15M open negotiations.

• Performed cross-sales in digital office, hosted patient transfer, WFM reporting, SMS, and Mobile Worker. Hotwire Communications - Miami, FL Executive Director of Regional Sales Feb 2021 - Mar 2022 Tracked and closed pipelines through methodically building and nurturing customer relationships. Analyzed current market trends to meet consumer demands, directed sales training programs, and coordinate with sales managers to implement effective sales processes. Additional duties: Chamber Board Member with Miami Beach, Greater Miami, Doral, Coral Gables, WPB, FTL & Enterprise Florida Board Membership.

• Efficiently boosted data & hosted voice commercial sales by 32%+; drove an increase in profits by 232% after securing clients through compelling marketing and sales strategies.

• Deployed new consultative TBR and hosted solution integration services and improved revenue by 70%+.

• Responsible for coordinating and managing 47-property portfolio MDUs with 265+ accounts; achieved over $11M in the 3rd & 4th quarters of 2021.

• Accountable for signing new SOAs in $63M NSR for commercial and hospitality; exceeded KPIs by over 343% with

$38M NSR and $76M MRR retention.

• Secured 165 new clients & increased NSR from $11M to $110M through business development initiatives; contracted 60 existing clients & expanding reach by spearheading the first Agent Channel Partner Alliance program.

• Launched new Collocation hosted API Integration DDoS threat assessment service.

• Introduced and implemented solid security services that engaged verticals with Managed SLA and QLS approach, successfully multiplying market share regionally within MDU space. Whitlock A/V Unified Communications - Fort Lauderdale, FL Senior Global Account Management Director Nov 2016 - Feb 2019

Managed teams of Account Executives developed strategies for growth, and expanded networks. Successfully secured 158 channel partnerships, including Creston, Extron, AMX, SMART, BIAMP, Cisco, Microsoft, Polycom, Epson, and CTS Certs. Effectively developed $40M+ in Technology PAAS/ TAAS / VCAAS standardization. Accomplished a Global RFP of

$440+ Million Dollars and 3 years of full experiential TAAS/ CaaS./UcaaS/ Mobile API Customization/ Integration and more. RCCLs. Port Of Miami 2018. Averaged $500K Deal size- ARR NSR - within 90-day sales cycles and 12-18-month onsite deployments. Offered comprehensive Contact Center, VoIP, SIP, AI Smart Commercial Solutions. AT&T - Miami, FL Enterprise Account Director SLED Agent Channel Manager Account Manager & Account Executive III May 2008 - Mar 2020

Responsible for overseeing media outreach activities, steering clients’ projects, supporting branding and acquisition initiatives, and providing product training. Pursued growth opportunities and provided leadership to Account and Sales Managers. Additional duties: President's Council 2009-2018, Diamond Club 2010-2014.

• Performed an average of 12 weekly on-premise client site tours; maintained a 78% conversion rate of calls through alliance, cold-calling, and networking.

• Exceeded sales and growth targets by coordinating Data, MPLS, WAN, Collocation, and SW WAN product sales initiatives.

• Successfully closed an average of 25-30 Accounts raging SMB to SLED and Enterprise each quarter.

• Achieved established KPI for company, regional team, and individual performance by 275%+ YOY.

• Surpassed sales quotas by 360%-400% based on 12 KPI Metrics; trained and developed 400 new sales account executives, and solutions engineer's on sales strategies and processes.

• Maximized sales of Cloud, Hosted Voice, Mobility, and Complex data.

• Accelerated sales additional 35%-50% QBs through employing a consultative selling style.

• Secured 342% average year-over-year revenue and product growth for a $22M module. 3

• Recognized for 200% to 300% 2008-2019 ARR, MRR Performance, earning top 5% Global Sales & Retention in 2008-2019, driving wireless sales by 380% annually, and facilitating 120+ product certifications. Vincenza (Tina) Carini 954-***-**** ***********@*****.*** Professional Experience Continued…

Comcast Business Services:

BAE3 07/16-10/16 ( Resigned due to family emergency overseas ). SRD2 03/2020 ( Hired for Inside Role ) Unable to except and proceed- Financially not viable. HSBC Bank - Fort Lauderdale, FL Branch Manager/Vice President/Divisional Sales Manager Served as the Branch Manager, Vice President, and Divisional Sales Manager, with the accountability for enhancing sales, customer loyalty, and business development. Successfully drove top 5% Global Sales & Retention & 275% Year over Year New ARR, as well as Top 1% of 5000 Branches $98Million in ARR- President's council all years of Service. Increased revenue by $887M by supervising team members across 14 divisions. Additional duties: CPAC Treasury Committee Membership & Scores of Community Outreach volunteerism. EDUCATION & PROFESSIONAL DEVELOPMENT

Purdue University Global - Ford Lauderdale, FL Juris Doctor (Technology & Health Law Concentration) Expected Graduation in 2025

Nova Southeastern University - Davie, FL Master of Science: Clinical Mental Health 54 Credits Completed out of 60.

Practicum, University Hospital of Tamarac, FL.

Behavioral Health, Inpatient.

Dean's List, Member of Student Counseling Dept., Completed professional development in Psychopharmacology. Arizona State University - Tempe, AZ Bachelor of Science: Communications Dean's List all four years, Member of American Psychological Association., Student Editor & Chief, Completed professional development in Investigative Journalism and Political Science. Certifications:

Enterprise Solution Provider • Complex Design & Cloud Architecture Professional • Telecom Professional CTS Professional A/V • UC Professional • SPIN • CM Manager • AWS Architect • CSP Sales CMSP • Master RAIN Certified Solution • CompTIA Security+ CCNA' Policy and Procedure development • Recruiting and Hiring • Microsoft Telepresence Certified • 65 Equipment & Integration Certifications HIPAA Certification, HiTrust High • Fed Ramp Certification.

Licenses:

Licensed in insurance: 2-15, 2-40.

Licensed in securities.

Additional Information:

CPAC Treasury Committee Membership

Served as Sales Training Facilitator 2010 – 2019 AFFILIATIONS

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Association of Information Technology Professionals, Project Management Institute, Society of Women Engineers, Society of Human Resource Management, American Society of Safety Professionals, American Marketing Association REFERENCES AVAILABLE UPON REQUEST

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