Pharmacy Technician Customer Service

CW

CELIA WHITE

**********@*****.*** 626-***-**** Dayton, NV 89403

Drug inventory control

Stocking shelves

Proper labeling procedures

Point of sale systems proficiency

Aseptic techniques

Verifying orders

Preparing bulk medications

Workflow Optimization

Supporting pharmacy operations

Problem-solving skills

Resolving customer issues

Customer service

Prominence Health Plan Reno, NV

Pharmacy Technician

09/2021 - Current

Maintained outreach contacts in organization's database to track progress toward base building goals.

Created and delivered presentations to inform key individuals of 3 star measure medications.

Established and executed member outreach strategy and growth initiatives in collaboration with senior managers.

Would assit on medication refills, would call Dr. Offices for mefication approval. Would initiate medicatiom copay expe

Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.

Toiyabe Indian Health Project Bishop, CA

Senior Pharmacy Technician

10/2013 - 04/2020

Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.

Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system. Reported drugs' adverse reactions.

White Memorial Hospital City Of Los

Angeles, CA

Pharmacy Technician

09/2007 - 08/2013

Dispensed medications to patients in accordance with pharmacist orders. Placed orders for out of stock medications, enabling patients to receive prescriptions on time.

Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling. Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Demonstrated leadership by making improvements to work processes and helping to train others.

Prioritized and organized tasks to efficiently accomplish service goals. Summary

Skills

Experience

Moms pharmacy City Of Los Angeles,

CA

Pharmacy Technician

06/2005 - 07/2006

Teamed with peers, technicians and pharmacists to prioritize and complete orders.

Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Interpreted and processed medication orders under supervision of pharmacist.

Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.

Improved inventory management procedures to reduce overhead, backorders and overstock.

Prepared prescription transfers to other pharmacies. Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts. Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Established and updated patient profiles, medications and insurance details.

Compiled customer demographic, allergy and medical history background. Northwest College West Covina, CA

Pharmacy Tech Lic

05/2005

Education and Training

Contact this candidate