Desktop Support Lotus Notes

RESUME

Abinaya M Mobile: 936-***-****

** * */* *** Floor, E-Mail: *********@*****.***

Venkateswara Nagar,

Kovundampalayam,

Coimbatore.

OBJECTIVE

Having around 1 year experience in Desktop support.

Looking for Desktop support/System admin career in your esteemed concern.

EXPERIENCE: 1+ YEARS IN DESKTOP SUPPORT

COMPANY ITTS=>TECHPOOL SOLUTIONS Pvt Ltd. (WIPRO

FRANCHISEE)-BANGALORE. [From 01.09.14 to 24.11.15]

JOB PROFILE

• IBM LOTUS NOTES Installation & Configuration (8, 9 versions) in Windows

XP, Windows 7 and Upgradation / Uninstallation as well.

• Having Knowledge in IBM Controller, NET MEETING.

• Troubleshooting Mail issues in LOTUSNOTES (Password reset, Signature settings done)

• Troubleshooting Internet Explorer and SLOW PC issues.

• Creating SHORTCUT and Sharing of Drives and folders.

• Providing Access to PRINTER’s sharing from pc to pc.

• Installation of MICRO SOFT WORD, GOOGLE CHROME Application.

• Configuration of ANTIVIRUS SOFTWARE and FT Colour software

Installation.

TECHNICAL SKILL

Installing and Configuring Operating System like XP, Windows 7, 2012

Server.

Network Printer Configuration and providing Access, Backup and Restore.

Installing and Configuring ADS, DNS, DHCP and Group policy Management in 2012 Server.

Configuration of MS OUTLOOK and OUTLOOK EXPRESS and Backup of Mails.

Creating and Managing Users and Configuring File Permission, Shared

Folders.

Knowledge in MS Word, Basics of MS Excel, MS Power point.

ACADEMIC QUALIFICATION

Qualification

School/College

Board/University

Year of Completion

% of Marks

B.Tech/IT

Bharath Niketan Engineering College

(Anna University-Chennai)

2014

7.36*

HSC

Z.K.M.Hr.Sec.School

State Board

2010

72%

SSLC

Z.K.M.Hr.Sec.School

State Board

2008

90.8%

PROFESSIONAL QUALIICATION

oCompleted Hardware Networking and MCSE.

oSoftware Training Course JAVA, J2EE and SQL in JSSpiders Bangalore.

oTypewriting Course in English (Higher & Lower) and Tamil – Lower.

PERSONAL DETAILS

Date of Birth

30.07.1992

Spouse Name

Prabhakaran K

Gender

Female

Languages Known

English, Tamil

Marital status

Married

Permanent Address

68 B 2/1, 2nd Floor, Venkateshwara Nagar, Kovundampalayam, Coimbatore

PERSONAL ATTRIBUTES

Honest and Dedicated worker

Self Guidance, Schedule to work uniquely.

Exploring complete satisfaction with work.

DECLARATION

I here by declare that the above mentioned particulars are true to the best of my

knowledge.

PLACE: Coimbatore Your’s faithfully,

DATE: (Abinaya M)

Contact this candidate