Data Entry Customer Service

PERSONAL INFORMATION

Name: Roselyne Makena Karea

DOB: 14-10-1992

Nationality:Kenyan

Cellphone: 35324139

Email: **********@*****.***

Marital status: Single

Languages: Excellent in English and Swahili

Fair in Arabic

SUMMARY

Experienced waitress/cashier/receptionist with advanced knowledge in hospitality, customer care and public relation. Flexible and good interpersonal skills. CAREER OBJECTIVE

To apply my knowledge, passion and skills in my field of work for maximum delivery of services, to the best of my ability.

WORK EXPERIENCE

Feb-June 2022: Waitress and cashier (temporary basis) Marmaris group (restaurant)

Job description: General customer service, settling bills, closing accounts, sales promotion, general cleaning of work stations and team building

Sept 2021- Feb 2022: Attendant and teacher assistant Twinkle Twinkle center Bahrain

Job description: General cleaning, assisting the teachers where necessary and ensuring everything is ready for the kids

4th Dec 2019-Sept 2021: Waitress and Cashier

Marmaris group (restaurant)

Job description: General customer service, settling bills, closing accounts, sales promotion, general cleaning of work stations and team building

May 2018-2nd Dec 2019: Housemaid (Yusuf family Isa town) Jan 2014-April 2018: Waitress

Red-court hotel,Nairobi

Job description: General customer service, taking orders, preparing tables and arranging cutleries And ensuring the customers are satisfied with our services PROFESSIONAL QUALIFICATION

July 2012- July 2013: Certificate in Food and beverages sales and service Kenya Utalii college

EDUCATIONAL BACKGROUND

July 2012-July 2013: Certificate in F&B

Kenya Utalii college

Jan 2009-Dec 2012: Kenya Certificate of Secondary Education(KSCE) Kaaga Girls High School

Jan 2001-Dec 2008: Kenya Certificate of Primary Education Ruiri Primary School

ACQUIRED SKILLS

Basic computer skills

POS and data entry skills

Sales promotion

HOBBIES AND INTERESTS

Reading and researching

Watching documentaries

REFEREES

Lilian Ochieng

Cell: 34945879

Supervisor Marmaris restaurant

Grace Wanjiru

Cell:+254*********

Red-court hotel

Contact this candidate