PROFESSIONAL EXPERIENCE
DENTAL OFFICE STAFF & CLINICAL TECHNICIAN
Bussick Orthodontics Jul 2021 – May 2022
• As an integral part of the dental team applied dental apparatus to patients and applied braces to patients.
• Managed the daily operations of the dental office providing care along with setting expectations and appointments for clients.
• Extremely effective bedside manner to help patients who otherwise would be apprehensive regarding their oral care. MANAGER/COACH
Fleet Feet, 46804, IN / Jul 2013 – Mar 2020
• In charge of all employee schedules based on forecasted information taking into account vacation requests and previous year’s sales numbers.
• Hire employees and process hiring-related paperwork.
• Conduct or facilitate training sessions or seminars for wellness and fitness staff.
• Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
• Inform job applicants of details such as duties and responsibilities, compensation, schedules and working conditions.
Max Fitness, Fort Wayne, IN / Apr 2012 – Sep 2013
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Prepare sales slips or sales contracts.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Open and close cash registers, performing tasks such as counting money, balancing cash drawers, and making deposits. Bowlers Palace, Fort Wayne, IN / Jan 2009 – Apr 2012
• Perform or direct web site updates.
• Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.
• Respond to user email inquiries, or set up automated systems to send responses.
• Determine price schedules and discount rates.
Bridgette Burbrink
********@*****.***
13335 Synch Ct Fort Wayne, IN,
46814
EDUCATION
• Customer Service Workshops
• Annual Conferences 3 years in a row
Extracurricular Activities
• United Way Volunteer
• Women’s Shelter Volunteer
• Volunteer Running Coach Covington
Elementary
Volunteer Teacher Sonrise Church SW Allen
County
ADDITIONAL SKILLS
Customer service
Microsoft Office
Coaching and training staff
Procedure development
Cash management,
Inventory specialist,
Website development
REFERENCES
MAUREEN RANDALL, RN, LHI
260-***-**** - Client
STEPHANIE MITCHELL, Geologist,
Engineering Remediation Resources
Group, Inc.
260-***-**** - Colleague
BILL CLINE, Sales Representative,
Lab-Aids 260-***-**** - bcline@lab-
aids.com - Client