Sales Associate Customer Service

Skills

Stock Management

POS Systems Operations

Invoice Processing

Conflict Mediation

Calm Under Pressure

Customer Service

Hardworking and Reliable

Energetic and Positive

Materials Delivery Coordination

Approachable and Relatable

Vendor Relationship Management

Multitasking and Prioritization

Ordering Parts

Coordinating Paperwork

Reviewing Deliveries

Vendor Relations

Supply Requisition

Experience

01/2009 - 07/2022

Parts Manager, Sam's Automotive, Englewood, CO

Received, examined and reshelved returned parts.

Managed employee schedules and daily assignments.

Gathered pertinent information to place orders for [Type] department, customers and [Type] mechanics.

Researched and identified alternative vendors, securing improved pricing for [Number]% cost-reduction.

04/1979 - 08/2008

Parts Sales Associate, Burt Chevrolet, Englewood, CO

Operated point of sales and parts lookup computer systems.

Opened crates to replenish stocked items in proper aisles.

Placed inventory numbers on parts to properly identify items for counter associates.

Communicated product expertise and department process improvements to meet organizational goals.

Received and stocked incoming merchandise, arranging items in correct locations.

Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.

Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.

Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.

Coordinated and executed daily parts deliveries to local businesses.

Followed standards of care and compliance per company and legal requirements.

Managed employee schedules and daily assignments.

Gathered pertinent information to place orders for [Type] department, customers and [Type] mechanics.

Education and Training

05/1978

GED

Arapahoe High School, Arapahoe, Co

Additional Information

Knowledge and experience with CCC, Oe connect. OPS tracks.

Long term repport with many local vendors, some 25yrs plus

40 plus years of interpreting technicians needs to complete repairs.

Assisting estimators and insurance adjusters in identifying and procuring price effective parts

Steve Petsch

303-***-**** • ***********@*****.*** • Englewood 80110

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