Gwendolyn A. Ford
Hagerstown, MD 21740
*********.*****@*****.***
Certifications
Certification Technician Specialist 1
Institution Hagerstown Community College
State/ Country MD
Level One Financial Education
Hagerstown Community College
Education
Date Completed 12/16/2009
Degree Vocational/Technical
Institution Hagerstown Community College
Location Hagerstown, MD
Major Computer Technician
Skills, Qualifications, and Achievements
Skill Title Computer Technician Classes
Description Computer troubleshooting and repair, networking concepts hardware, software and networking problems, conducted in a hands-on lab.
Experience 5 Years
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Technicial Qualifications
Operating Systems: DOS, Windows NT 2000/ME/XP/Vista/Windows 7 Windows Server 2003/ Unix/Linux, Mac OS
Software
Applications: Windows 9x/Me MS Office 2000/XP/Word, Excel, Power Point
Networking: LAN/WAN, TCP/IP, VPN
Languages: HTML, XML
Professional Experience
Wackenhut Security 10/1994 - 1996
Homemaker 1996 - 2003
Hagerstown Community College 2003- 2009
Proven ability to diagnose, troubleshoot, and resolve technical problems. Working knowledge of software, hardware, networking, operating systems, and security Applications
Securitas USA 03/2018 - 6/2020
Allied Universal 06/2020 – 4/2021